JB Plumbing

Had JB Appliance service my oven. Tech spent 20 min looking at his thermometer and the tighten four door screws. No parts, no extended time on site, no complicated diagnosis and charged $209. I called and calmly discussed how the invoice was excessive and was told that's the bill. No relief. Beware of charges before you schedule service.

It's important to note that 2 businesses operate under the JB umbrella. One is a plumbing contractor, the other appliance sales. I have worked mainly with the plumbing side and my review is about them. I have been a facilities manager and a residential contractor and have used JB for both new construction and service work for over 30 years. They are hard working and honest people trying their best to do the right thing, and usually succeeding. When things haven't gone as expected, they have backed up their work and fixed them. I highly recommend them.

Billed $50 for a part that has a mfr's list price of $29.25 and can be easily bought online for $22. They don't carry even the most basic of installation accessories. I purchased over $20,000 of appliances from them during construction (all overinflated pricing but wanted local service) but would go through the hassle of finding another source for everything in the future. They've succeeded at receiving my last dollar! Unorganized, unknowledgeable, unprofessional and rude.