J
Jim Crimmins
Jan 28, 2026
★
★
★
★
★
5.0
"Fantastic service. Luis was a complete expert on the system, fixed the issue crazy fast. Absolutely awesome!"
About this business
JB Appliance Service, LLC is an appliance repair business serving Damascus, Maryland. JB Appliance Service provides diagnostic services, appliance repair, and maintenance to ensure efficient operation and longer appliance life. JB Appliance Service, LLC specializes in washer and dryer maintenance, ice maker machine repair and maintenance for brands such as Marvel, Scotsman, U-Line, Hoshizaki, and KitchenAid. The business emphasizes professionalism, efficiency, and attention to detail, with a team of experienced technicians dedicated to restoring household appliances promptly.
Appliance Repair Service
Services
Services and categories listed for this business.
Diagnostic Service
Washer/Dryer Maintenance Service
Appliance Repair Service
Ice Maker Machine Repair & Maintenance
Photos
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What types of appliances does JB Appliance Service repair? +
JB Appliance Service, LLC JB Appliance Service repairs household appliances including washers, dryers, and ice maker machines from brands such as Marvel, Scotsman, U-Line, Hoshizaki, and KitchenAid.
Does JB Appliance Service, LLC offer maintenance services? +
JB Appliance Service, LLC offers maintenance services including washer and dryer maintenance to improve efficiency and extend appliance life.
Can JB Appliance Service, LLC Service repair ice maker machines? +
JB Appliance Service, LLC provides repair and maintenance services for ice maker machines from several major brands.
Reviews
4.0
★
★
★
★
★
4 reviews
Write a review
Share your experience with this business.
A
Arun
Oct 6, 2025
★
★
★
★
★
1.0
Extremely Disappointed – Poor Service and Rude Behavior The handle on the bottom freezer drawer of my Samsung refrigerator came off, so I contacted JB Appliances for a repair. They quoted me $140 for the handle and $200 for labor — around $350 total. A technician named Luis came to replace the handle. After installing it, he briefly opened the drawer and showed me that it was “fixed.” When I tried pulling the handle myself — with the drawer completely empty — it immediately snapped off again right in front of him. Instead of taking responsibility, Luis rudely blamed me, raised his voice, and demanded payment, even though the handle clearly... Extremely Disappointed – Poor Service and Rude Behavior The handle on the bottom freezer drawer of my Samsung refrigerator came off, so I contacted JB Appliances for a repair. They quoted me $140 for the handle and $200 for labor — around $350 total. A technician named Luis came to replace the handle. After installing it, he briefly opened the drawer and showed me that it was “fixed.” When I tried pulling the handle myself — with the drawer completely empty — it immediately snapped off again right in front of him. Instead of taking responsibility, Luis rudely blamed me, raised his voice, and demanded payment, even though the handle clearly broke due to poor installation or low-quality parts. His attitude was unprofessional and disrespectful throughout the interaction. A refrigerator handle should be sturdy enough to pull a loaded drawer — that’s basic. Yet the replacement handle failed instantly, and I was left with both a broken handle and an unpleasant experience. I would not recommend JB Appliances to anyone. Poor workmanship, inferior parts, and unprofessional behavior — avoid them if you value good service and respect.
M
MichaelH
Mar 4, 2026
★
★
★
★
★
5.0
I had a Bosch dishwasher problem over a weekend. Sent and email on Sunday about getting service and received a call back the next day and a tech out by Tuesday. The diagnosed and fixed the problem in one visit and had the necessary parts on hand. Fantastic.
R
Renee SD
Sep 23, 2025
★
★
★
★
★
5.0
"It was originally frustrating to have the dishwasher quit only 4 months after installation. But JB Appliance did a great job. We were pleased they contacted us when they has an opening a day earlier than schedule to complete the repair. The technician was quick and knowledgeable with answers to all my questions."
Want to leave a review?
Sign in to share your experience with this business.
Log in