Jake the Plumbing Pro

Not impressed with them answering the phone then hanging up. Now it's not in service. Smh what a joke.

Absolutely top-notch service! The team was extremely professional, knowledgeable, and genuinely cared about getting my plumbing issues fixed the right way. You can tell this is a family-run business by how well they treat their customers. After a lightning strike caused major damage to my house in Dallas, including ruining the new garbage disposal they had installed, the whole crew came out quickly and handled everything with skill and kindness. Not long after they replaced the damaged disposal, I had a problem with one of my toilets (unrelated to the storm), and Javier showed up the same day to repair it. Their fast response and expertise re... Read full review

My elderly mother-in-law needed a new water heater, so I reached out for some help. After getting a really high estimate from another company, I decided to call Jake the Plumbing Pro. Luis came out quickly, gave us a fair and reasonable quote, and took care of everything the very next day. The water heater was replaced in just a few hours, and the whole process was smooth and professional. Luis was friendly, honest, and clearly experienced. We’re so glad we found a reliable plumber who did a great job—highly recommend!

Absolutely top-notch plumbing service. They installed our outdoor shower and later helped us replace the hot water heater when it started having problems. They came out quickly to look everything over, explained the plumbing work clearly, and gave us fair quote options even though it was not an emergency. They got the job scheduled fast, showed up on time, and handled the installation with real skill and care. Everyone on the crew was professional, knowledgeable, and easy to work with. Luis was honest about pricing and also suggested practical ways to save money without cutting corners, which really helped with the unexpected repair costs. Th... Read full review

i was very happy with the plumbing service i received, from the first phone call with Javier and Theodore who took my details, to Luis and Javier, the plumbers who came out to replace our old water heater. Everyone i dealt with was friendly, helpful, and easy to talk to. I was pleasantly surprised by how fast they responded to my call, and they arrived on time, which i know can be hard sometimes depending on the job before mine. As a first-time homeowner in Dallas with an older house that needs a lot of plumbing work, I really appreciated the courtesy and professionalism they showed. They took time to answer my questions about the water heate... Read full review

We used this plumbing service several times while living in Dallas, and every visit was excellent. The plumbers were quick to respond, found the problem fast, explained the repair in simple terms, and got everything fixed with as little stress as possible. While getting our house ready to sell, we ran into some bigger plumbing issues, including a serious sewer line problem, and we were lucky to have Theodore handle the job. He was skilled, patient, honest, and very professional, but what really stood out was how kind he was throughout the whole process. Since we were handling everything remotely, he stayed on top of communication, kept us upd... Read full review

updated - since my first interaction with this plumbing company, i have called them two more times, most recently for a new toilet installation. as expected, Javier responded right away, gave a very fair quote, and got the job scheduled fast. the crew showed up on time, were polite and professional, and finished the work to my complete satisfaction. they explained the plumbing process clearly, kept the area clean, and made sure everything was working properly before they left. initial review - finally, a plumber i can trust. when my water heater started leaking from the overflow, i got confusing information from the store where i bought it an... Read full review