iTouch Repair is a full-service mobile device repair business serving Arlington, VA, and the Washington DC Metropolitan Area. iTouch Repair provides core services including iPhone screen repair, Samsung and Android device repair, iPad repair, and computer repair. Specialized services include water damage treatment, charging port repair, motherboard reconstruction, micro soldering, and IC chip replacement.
Does iTouch Repair offer on-the-go repair services?+
iTouch Repair offers on-the-go repair services in Arlington, VA, Washington DC, and surrounding areas, providing certified technicians who come to the customer's location.
Horrible customer service. I’ve been a loyal customer for four years and have brought several different devices here for repairs. The most recent device had water damage and a completely black screen. I brought it in around late July or early August, and they installed a new screen. They even admitted at the time that the screen wasn’t aligned properly — it was so off that it caused bubbles under the screen protector, which they had to replace twice.
Fast‑forward just 4–5 months, and the screen is failing again. When I went back to have it repaired, they refused to offer a discount or stand behind their original work. After years of loyalty,...Horrible customer service. I’ve been a loyal customer for four years and have brought several different devices here for repairs. The most recent device had water damage and a completely black screen. I brought it in around late July or early August, and they installed a new screen. They even admitted at the time that the screen wasn’t aligned properly — it was so off that it caused bubbles under the screen protector, which they had to replace twice.
Fast‑forward just 4–5 months, and the screen is failing again. When I went back to have it repaired, they refused to offer a discount or stand behind their original work. After years of loyalty, that was extremely disappointing.
I won’t be returning. They’ve officially lost a loyal customer.
K
Kristin Coffey
Sep 12, 2025
★★★★★5.0
Absolutely amazing place! iPhone 13 stopped working randomly and told me “battery not recognized”. Took it into Apple first and they genuinely didn’t even try to help me, just tried to sell me the newest iPhone. Told me my phone was fried and they couldn’t do anything. Walked about half a mile to iTouch and after paying $20 for diagnostics and the store having my phone for 1-2 days, my boyfriend got a text saying my device has been fixed and is ready for pickup!!!! Cheaper than I originally thought it was going to be and just an overall great place to do business! Highly recommend!
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Edith Abarca
Nov 3, 2025
★★★★★5.0
Thank you for the fast service and excellent customer service. I really appreciate you help me with my iPhone 14 promax was really bad and tech in just a least 25 minutes he fixed my iPhone your the best!, also he give cake my little daughter , thank you so so so much for tour kind heart! That was amazing! This is second time my husband and I we look for the service at ItTouch repair! 👌🏼
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