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Dustin Holman
Jan 29, 2026
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5.0
Customer service there was excellent! They replaced a screen for me and installed two screen cover for my iPhones. Very pleased they are my go to phone guys highly recommended
About this business
iTech Phone Repair Edmond is a professional electronics repair business serving Edmond, Oklahoma. The business provides service repair services for a variety of devices including iPhones, smartphones, tablets, computers, and game consoles. Services include cracked screen replacements, battery repairs, data recovery, and software troubleshooting. The business employs skilled technicians who use premium quality parts and tools to ensure reliable and long-lasting repairs.
Mobile Phone Repair Shop
Services
Services and categories listed for this business.
iPhone Repair
Cellphone Repair
Samsung Repair
Google Repair
iPad Repair
Tablet Repair
Computer Repair
Game Console Repair
Data Recovery
Photos
Location
Address and directions for this business.
Reviews
4.3
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★
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3 reviews
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Ashlie Sowers
Oct 27, 2025
★
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3.0
MAYBE USE THE APPLE STORE IF YOU HAVE AN iPhone AND NEED A DIAGNOSTIC LETTER- My iPhone started having issues, and my cell phone insurance company needed a letter explaining what was wrong before they’d cover the repair. I wasn’t sure what to do, so I went to this store and paid $25 for a diagnostic. They told me the issue verbally, but when I asked for a written report (the document my insurance required), I was told it would cost $50. For comparison, the Apple Store gave me the same written report for free and had it ready in about 10 minutes. I think there’s definitely room for improvement in communication and consistency. When I called... MAYBE USE THE APPLE STORE IF YOU HAVE AN iPhone AND NEED A DIAGNOSTIC LETTER- My iPhone started having issues, and my cell phone insurance company needed a letter explaining what was wrong before they’d cover the repair. I wasn’t sure what to do, so I went to this store and paid $25 for a diagnostic. They told me the issue verbally, but when I asked for a written report (the document my insurance required), I was told it would cost $50. For comparison, the Apple Store gave me the same written report for free and had it ready in about 10 minutes. I think there’s definitely room for improvement in communication and consistency. When I called ahead, I was told the diagnostic was $25—no mention of the extra fee for the document and I told them exactly what I needed upfront. It would have been helpful to know about the extra fee when I called or before deciding to move forward with their service. When I dropped my phone off, I also mentioned that money was tight and I wasn’t sure what to do. A little honesty or advice in that moment—like suggesting the Apple Store if cost was an issue—would have gone a long way. That kind of kindness would have made me a loyal customer and someone who’d happily recommend them to others. I believe you guys are wonderful at what you do, but could benefit from a few simple SOPs.
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Nathan James
Dec 24, 2025
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5.0
I had a great experience getting my iPhone 15 plus battery repair with these guys. The staff was professional and explained everything to me in detail before starting the repair. The service was pretty fast and the price was also fair. My battery is working amazing. I really appreciate the great customer service and efficiency. I definitely recommend them and will be going back myself if ever needed.
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