Jerry Shurell
Mar 22, 2022
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Iron Craft Welding was select from among four businesses recently contacted to perform metalwork on existing front and back gates which our small condo building has as part of its original perimeter metal fencing. Recent months have brought an increase in vandalism and our community was frequently making repairs to the gate locks. Better offense was called for and we needed a metalworking company that appreciated the reasons for our concern and could provide service promptly.
Max from Iron Craft offered to come on-site the next day to see things first-hand, which would provide an informed estimate. We exchanged a few messages between that call and his arrival. He was very clear about being on time and phoned to say he was en route. Once he arrived he spent less that ten minutes sizing things up and listening to what we believed we wanted. He offered his perspectives and affirmed that Plan A was a reasonable approach. He further noted some critical points on the fencing itself (not the gates) would benefit from timely rust removal/priming and painting and offered to price this separately. (Appreciated this initiative from him and keeping it separate from the gate work since that was the immediate concern.)
The estimate arrived that evening while three other firms had yet to return my inquiry. Two others did so the next day and while one of those did have several questions ahead of offering an estimate, the other did not and offered an estimate that was 15% higher than Iron Craft, based off shared photos . The fourth contact promised to- pass to their estimator and that I could expect a call early next week to arrange a site visit/estimate.
Scheduled the project with Max for three business days forward. Bob and Thomas arrived at the promised date & time and phoned just a bit ahead of their arrival. Bob surveyed everything, recapped the agreed upon details and got to work. Spent a bit more than four hours welding plating and priming and painting to make it impossible for the next errant idiot to pry either gate latch to failure. Bob went the extra mile and created a shallow tray that completely enclosed the intercom linked latch without impeding its working. Our small community immediately felt more secure.
These guys are responsive, reliable and true craftsmen.