Indy Appliance Xperts

It was pricey, but better than buying a new one 😉😊

Excellent! The technician gave us excellent service!! Prompt and thorough response and delivery

DO NOT BUY FROM HERE!

Set up repair of freezer and fridge neither working. Tech came in while I was at work told wife it just needed cleaning charged 130$ still doesn’t work.

The best service company we have ever utilized in our 22 years of living in our home. Their prices regarding parts and labor are very fair; and service call fees are as well. David is an excellent service tech. He gives an honest opinion if not to proceed with a repair, which we greatly appreciated when we placed a service call in March that included a diagnostic eval. on our dishwasher.

This company deserves a big fat zero. My ice maker went out and Eric came out and said I needed a new ice maker. I asked about fixing this one , he said they don’t make parts for the new ice makers. So it was $380 for a new one. He put it in and guess what it didn’t work. He came back and said oh it needs this part I ask so I didn’t need a new ice maker, he reply was I can’t say that . So we scheduled for him to come back 2 weeks with the new part. He was suppose to hear between 10 and 1 .at 4 he finally got here. This is most unreliable company I have ever dealt with. Never again they apologized but that did not excuse the fact that they a... Read full review

This is a terrible company to do business with!!!! Absolutely no communication…. Had them come out to look at a washer that was leaking last September . They came out diagnosed the dispenser needed replaced. Came back and installed part early October. We had to leave about three days later to winter down south advised both technician and office receptionist of the same.. The new part didn’t leak, but also didn’t dispense softener. Called and advised they we were leaving and needed this corrected. They advised will send same technician out. I was then texted and emailed time & date…. No hoe.. no call… I called the tech, he advised was very bu... Read full review

I had an unbelievably frustrating experience with Indy Appliance Xperts. I scheduled a phone appointment on Tuesday for the following day and received an automated text confirming a service window of 11–3. Wednesday came and I sat around all day waiting, only to later discover the text actually listed the appointment for Thursday. So I took a second day off work to be there. On Thursday, I finally received a message saying the technician was 15 minutes away. I live two minutes from the property and even watched the GPS tracker as the arrival time kept getting pushed back by 10, then 15, then 20 minutes. I called the office and was told thei... Read full review