Mary Callahan
Mar 31, 2026Wonderful customer service, professionalism, patience, and turn around time.
103 Charles St, New York, New York 10014
Wonderful customer service, professionalism, patience, and turn around time.
Excellent work - they arrived and got down to business on solving the problem with the most practical and expeditious solution - not the costliest. I now have freely flowing drains and a non leaking older toilette. I couldn't be happier.
John is actually my neighbor and I know him personally, really good guy and also very professional. I had an emergency situation with a leaking shower and he came immediately and fixed it. The parts were out of stock but they still handled everything. I have had bad experiences with plumbers in NY before, with high costs and poor work, but this was completely different. They were punctual, fixed the drain, shower head and faucet all at once. I felt comfortable and safe, they were very pleasant and reasonably priced.
Had an emergency situation and was dealing with a shower that had out of stock parts. I have had nightmare experiences in NY with plumbers - cost and bad work. They were punctual, also fixed the drain, shower head and faucet while there. I felt safe and they were so pleasant, and reasonable. I am having my building use them as the go to emergency company.
Fix occurred within 24 hours from first. Excellent communication, helped with an economical solution.
We’ve used them a couple times now for our retail store. It’s amazing what people will flush down a toilet… but they are fast and thorough at solving these types of problems. Would recommend! :)
They were available last minute when I was in a crunch, arrived on time (actually early!) and completed the job quickly and efficiently. They were friendly and helpful and answered all of my questions. A bit on the pricey side, but totally worth it. I don’t mind paying more for quality. Highly recommend!
HUB Plumbing demonstrated exceptional professionalism and dedication during a crisis in our historic brownstone last summer. Following a catastrophic accident impacting one pf the main piping systems, they efficiently coordinated demolition and meticulously worked on the repair. Despite not having initial plans and facing the complexities of our classic and aged property, they skillfully navigated their ways and replaced hundreds of pipes and piping components over several months, achieving a near-miraculous restoration involving three floors. HUB has worked in our property for years. Their support and expertise throughout this recent ordeal however were invaluable and deeply appreciated. They are one Intelligent Team! Omar, Richi are the two who KNOW this highly complicated profession. Lina is authentic, lovely, and on task. And Jayson is insightful, amongst other qualifications. This to me is a quality one had to possess in this highly technical and mechanical business.
Fast and professional service by Rich the plumber. Lina was great and kept us informed of the process and answered every questions I had. The pricing was clear from the beginning.
Rich is the best, hands down. Have always received friendly and prompt service both from Rich and the Hub office. Highly recommend
amazing company, very communicative, fairly priced, reliable and quick. Called and had my shower fixed within less than 24 hours as a new client. Wouldn't use anyone else!
The best ever service on my steam heating system. David explained everything and spent ages getting the job done right. Now I feel secure for the winter!
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