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Hi Mike Hi Tech is a computer repair business serving Buffalo, NY. Hi Mike Hi Tech provides computer repair, cell phone repair, custom computer builds, network optimization and repair, security camera installation, and web design services. The business emphasizes outstanding customer service, honesty, and trustworthiness. Founded by Richard Michael Richardson, Hi Mike Hi Tech has over 15 years of experience and supports both residential and business clients in Western New York. Hi Mike Hi Tech also offers mobile IT office services and training to help customers with technology issues.
My experience with “hi Mike, hi tech” was amazing, for a business as a whole the creative advertising saved my life in a moment a few months back where I was clueless on what to do with a newly prebuilt pc I had gotten that simply wouldn’t work in any case what so ever . As soon as timing was right we gave Mike a call and he was straight to the chase with helping out. The professionalism and time he took out to help me with my situation now provides me an opportunity to not only start up my gaming career but truly discover what is out there for me. Within a matter of a few days he visited my household , instantly noticed the issues with my pc...My experience with “hi Mike, hi tech” was amazing, for a business as a whole the creative advertising saved my life in a moment a few months back where I was clueless on what to do with a newly prebuilt pc I had gotten that simply wouldn’t work in any case what so ever . As soon as timing was right we gave Mike a call and he was straight to the chase with helping out. The professionalism and time he took out to help me with my situation now provides me an opportunity to not only start up my gaming career but truly discover what is out there for me. Within a matter of a few days he visited my household , instantly noticed the issues with my pc , took it to his shop to fix it , and delivered right back to my desk with the help of finishing the set up . I am very impressed and more than happy with my experience. I highly recommend him and his business especially as a small business owner myself, we gotta have each others support/backs . Thankyou so much Mike !
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Al Han
Feb 3, 2026
★★★★★5.0
I needed help with data recovery off of 2 older Mac models, service was quick and reasonably priced. Helped diagnose the problem and helped me work out new external storage so I didn't have to worry in the future. Very professional and knowledgeable, would recommend to anyone in the Buffalo area with computer needs!
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Nehros indians
Feb 11, 2026
★★★★★5.0
Outstanding service! My Windows 11 laptop is back up and running perfectly thanks to the exceptional work by the technician at Hi Mike Hi Tech. As someone with 5 years of experience in engineering, I really appreciate quality technical work when I see it. The repair was done efficiently and professionally, and my laptop is working flawlessly now. The technician was knowledgeable, communicated clearly throughout the process, and demonstrated genuine expertise in diagnosing and fixing the issue. I highly recommend Hi Mike Hi Tech for anyone in the Buffalo area needing computer repair services. This is the kind of local business that truly cares...Outstanding service! My Windows 11 laptop is back up and running perfectly thanks to the exceptional work by the technician at Hi Mike Hi Tech. As someone with 5 years of experience in engineering, I really appreciate quality technical work when I see it. The repair was done efficiently and professionally, and my laptop is working flawlessly now. The technician was knowledgeable, communicated clearly throughout the process, and demonstrated genuine expertise in diagnosing and fixing the issue. I highly recommend Hi Mike Hi Tech for anyone in the Buffalo area needing computer repair services. This is the kind of local business that truly cares about getting your technology working right. Five stars well deserved!
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Monet Burgio
Jan 21, 2026
★★★★★5.0
10/10 experience with Hi Mike Hi Tech! I had a MacBook that needed serious fixing than originally thought. I thought my laptop was a loss and was going to have to buy a new one, but he didn’t give up on it! I was kept updated throughout the entire process and he eventually was able to fix both the screen and firmware. Now I have a fully working laptop for my business again, thank you so much!
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S.D. Clarke
Nov 15, 2025
★★★★★5.0
Hi Mike Hi Tech provided exceptional service on the laptops he repaired for me. He arrived on time, clearly explained the work he planned to do, and kept me updated throughout the entire repair process, including any issues he discovered. He even followed up after the repairs to make sure everything was working properly. I did have one minor issue with a power cable, and he resolved it quickly and without any hassle. I waited to write this review until I had time to evaluate the quality of his work and I can confidently say I have zero complaints. I 100% recommend his services.
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