Heartland Fireplace Service is a fireplace service business serving the Omaha and Council Bluffs metro areas. The business specializes in servicing natural gas and propane fireplaces, including gas log, vented and ventless, and direct vent types. Services include repair, diagnostic estimates, safety inspections, tutorials, cleaning, tune-ups, and annual maintenance. The approach is tailored to each fireplace to restore it to as near to new condition as possible. Heartland Fireplace Service does not service woodburning fireplaces.
What types of fireplaces does Heartland Fireplace Service work on?+
Heartland Fireplace Service works on natural gas and propane fireplaces including gas log, vented and ventless, and direct vent fireplaces. Woodburning fireplaces are not serviced.
What should I do if my fireplace smells like gas or does not turn on?+
If the fireplace does not turn on or there is a smell of gas, it is important to have it inspected and repaired promptly by Heartland Fireplace Service to ensure safety.
Does Heartland Fireplace Service provide safety inspections?+
Yes, Heartland Fireplace Service provides safety inspections as part of its services to ensure fireplaces operate safely.
Can Heartland Fireplace Service help identify the type of fireplace I have?+
Yes, customers can send a picture of their fireplace to Heartland Fireplace Service for assistance in identifying the fireplace type.
We had another company look at the fireplace who suggested replacing the whole unit. I am so glad that we contacted Heartland. Scheduler was great to work with. Communication with this business is very good. Travis explained what he was doing and why. He had the fireplace up and running quickly and assured us there was no need to replace the unit. I would highly recommend them for having a fireplace serviced.
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Tabitha Kouba
Dec 18, 2025
★★★★★5.0
Travis and his team were incredible. They found several issue wrong, fixed it quick and completely cleaned the unit… all for an extremely good price. Will be using every year for upkeep! Highly highly recommend!!!!!!!!
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Carrie Kading
Jan 15, 2026
★★★★★5.0
Travis and Shane did an excellent job fixing our fireplace in a quick timely manner. Travis was very professional and easy to talk to. Would definitely recommend his business to others!
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Andy h
Nov 7, 2025
★★★★★5.0
Travis was great. He checked over my gas fireplace and got me up and running for the winter. The with was done quick, and he have me all the knowledge I needed to keep my system running. They have a loyal customer right here. Thanks for all you do.
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Ann Lyons
Nov 21, 2025
★★★★★5.0
Very happy 🙂 customer! Professional/ knowledgeable service, good communication, and on time. Listened and was respectful. My Quad fire stove looks great!
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