Theo Terry
Great experience. No complaints. Thank you
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Haven Roofing and Exteriors is a Roofing Contractor business serving Memphis, Tennessee. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Great experience. No complaints. Thank you
I have never in my life felt so taken care by any company ever. The level of care, attention to detail, patience and professionalism shown by everyone at every level is 10 out of 10. Definitely Recommend!
Still happy with my roof repair
Great company! Worked well with me and provided options that would benefit my decisions. Workers were great and cleaned up afterwards. They worked with the insurance company. Roof looks great!
As an owner residing outside the state where the work was conducted, I found my experience with Haven to be exemplary from the outset. Haven responded promptly by visiting to inspect my roof following storm damage. The insurance company declined coverage on the grounds that the roof had been previously repaired and was aged. Haven conducted an onsite visit to verify the leak and assess the necessity of a new roof. I engaged three other companies; however, none matched Haven's meticulous approach to customer coordination, reporting, documentation, advisory services, education, and follow-up. Their involvement extended beyond a mere sale, encom... As an owner residing outside the state where the work was conducted, I found my experience with Haven to be exemplary from the outset. Haven responded promptly by visiting to inspect my roof following storm damage. The insurance company declined coverage on the grounds that the roof had been previously repaired and was aged. Haven conducted an onsite visit to verify the leak and assess the necessity of a new roof. I engaged three other companies; however, none matched Haven's meticulous approach to customer coordination, reporting, documentation, advisory services, education, and follow-up. Their involvement extended beyond a mere sale, encompassing consultation, quotations, video walkthroughs, and financing options. Once I was prepared to proceed, the process was executed efficiently, effectively, and at a competitive price point. The team demonstrated professionalism through timely and consistent communication. Even when adverse weather caused delays, Haven remained proactive and maintained clear communication. They also accommodated my request to observe the crew during their work. The crew arrived punctually, worked systematically, and took excellent care of my property. They completed the project within the scheduled timeframe. Subsequently, the Haven team followed up to ensure all commitments were fulfilled, including providing photographs and documentation to support my insurance claims and assist in reducing premiums. I would unequivocally recommend Haven Roofing and Exteriors for any roofing needs due to their attention to detail, craftsmanship quality, use of premium materials, exceptional customer service, professionalism, and competitive pricing. This project was completed in Memphis, Tennessee, although I reside in Northern Virginia. Working remotely with such a well-organized company was an outstanding experience. Additionally, my son in Memphis also reported a positive experience working with Haven locally.
So far so good very professional
This company is great. Their communication before during and after the installation is second to none. They work efficiently and clean up the job site. They are a 10 out of 5.
I’m not impressed with the level of service I received. From the beginning, there were signs of poor coordination. The scheduling kept changing, and I was not properly informed about the updates. This made it difficult to plan around the work. During the installation, I noticed that the crew didn’t seem very careful. Some parts of my property were affected, and it didn’t look like proper precautions were taken. After the job was done, I still had concerns about the overall quality of the roof. It’s disappointing because I expected a professional and smooth process, but instead, it felt disorganized and stressful. I don’t think the service w... I’m not impressed with the level of service I received. From the beginning, there were signs of poor coordination. The scheduling kept changing, and I was not properly informed about the updates. This made it difficult to plan around the work. During the installation, I noticed that the crew didn’t seem very careful. Some parts of my property were affected, and it didn’t look like proper precautions were taken. After the job was done, I still had concerns about the overall quality of the roof. It’s disappointing because I expected a professional and smooth process, but instead, it felt disorganized and stressful. I don’t think the service was worth the cos
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