Dave
The 2 gentlemen that came to my house we’re extremely professional well prepared and went above and beyond what I expected I would’ve left a five star review but the I received lack punctuation, capitalization, or any form of demarcation or delineation. I don’t blame the two gentleman that came to my house to complete the job, but I was under the impression that what was going to be completed in my home was more than what was actually done based off of the way the bid and the scope of work read. I’ve worked in HVAC in both the commercial and residential field for 10+ years. It’s very important to ensure that your customers understand the scop... The 2 gentlemen that came to my house we’re extremely professional well prepared and went above and beyond what I expected I would’ve left a five star review but the I received lack punctuation, capitalization, or any form of demarcation or delineation. I don’t blame the two gentleman that came to my house to complete the job, but I was under the impression that what was going to be completed in my home was more than what was actually done based off of the way the bid and the scope of work read. I’ve worked in HVAC in both the commercial and residential field for 10+ years. It’s very important to ensure that your customers understand the scope of work being conducted in their home. I reached out multiple times to have the original plumber ensure that the bid was exactly what I asked for but the floor drain that I had asked to be relocated was not in the original bid which had me incurred an additional $250 and the cast-iron stack That I had asked to be removed and replumbed was not included in the original bid. I’m not dissatisfied, but I do expect more from a professional company. I want to restate that the two gentleman that were in my home were both professional courteous cleaned up. Their workstation were kind proficient and timely. Whatever you’re paying them double it if not, triple it they’re worth it.