Griswold Automotive Incorporated

Griswold’s, please adopt me. I came into this as the new girl in town, knowing absolutely NOTHING about cars (if a warning light comes on, I just panic-text someone and hope for the best). I dropped my car off and braced myself… and instead got truly top-tier service from start to finish. I handed them a bizarre, unicorn-level problem they’d never seen before (because of course it would happen to me). And even without meeting them in person, they treated my situation like top priority. They kept me updated the entire time, explained everything clearly, and actually figured out a solution. Who does that anymore?! Sam, the owner, deserves an... Read full review

The next best thing to not having your starter choose to fry itself in -16⁰ temperatures is getting it fixed and having it not cost 900 bucks to get it fixed. Since I was having AAA tow my car, I needed SOME idea what it would cost, so I could tell the guy WHERE to tow my car. Called around to a few trustworthy-ish places. The only one that would even wild-guess it for me over the phone was Griswold. They asked if I needed an OEM starter (hahahaha, no) and once they knew what the part would cost, got me within $100 of my all-in cost. Everybody else was playing "oh we totally have to see the car before we'd have ANY IDEA what it would cost yo... Read full review

Skilled techs, professional, pleasing customer service, honesty, integrity - you'll find all of these at Griswold. Thanks, Sam and Jacob, for doing business the right way. It earns trust and loyalty! Just one example - we were experiencing a transmission issue with our Subaru Crosstrek and brought it in for assessment. The tech identified the issue and went the extra steps to determine that Subarua had issued a service bulletin and that the dealer would be able to offer an extended 100k mile warranty on the issue. They gave us all the information and codes and encouraged us to to take it in to the Subaru dealer so that we would not be charge... Read full review

Griswolds is the only place I take my vehicles to. They are always honest with prices, Jacob is excellent with communication, and the quality of work Pete does is top notch. Easy 5 stars.

Changed ownership but still the best neighborhood car repair shop. Had nearly the whole exhaust system replaced. Fair prices and done in a timely manner. Had them do the rear brakes and a new battery too.