Judy Amos
Very smooth process. Everything was taken care of by phone and I never had to leave work because a very nice gentleman came and picked my car up and brought it back very shortly. I highly recommend the Glass Doctor of Monroe.
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Glass Doctor of Monroe, LA is listed as a Glass Repair Service serving West Monroe, Louisiana. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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Very smooth process. Everything was taken care of by phone and I never had to leave work because a very nice gentleman came and picked my car up and brought it back very shortly. I highly recommend the Glass Doctor of Monroe.
I called Glass Doctor of Monroe, LA about replacing the windshield on my Kenworth T680. The lady who answered (forgive me for not catching your name—you deserve a plaque) was so helpful, attentive, and genuinely caring about my situation that I seriously considered risking a two-day delay on my delivery just to get the repair done there and meet her in person. Her professionalism, empathy, and attention to detail were so refreshing that it felt like I was talking to someone from a time before “customer service” became a lost art. She didn’t just answer the phone—she owned the moment. To the management: this is the kind of person who makes a... I called Glass Doctor of Monroe, LA about replacing the windshield on my Kenworth T680. The lady who answered (forgive me for not catching your name—you deserve a plaque) was so helpful, attentive, and genuinely caring about my situation that I seriously considered risking a two-day delay on my delivery just to get the repair done there and meet her in person. Her professionalism, empathy, and attention to detail were so refreshing that it felt like I was talking to someone from a time before “customer service” became a lost art. She didn’t just answer the phone—she owned the moment. To the management: this is the kind of person who makes a business unforgettable. Recognize her, reward her, and whatever you do, don’t let the world’s growing supply of mediocre customer service ever touch your shop. If this is the level of care over the phone, I can only imagine how good they are in person. You’ve won a customer (and a storyteller) for life. P.S. She was so good I almost want to break another windshield just for an excuse to call back.
My windshield looks great I'm glad I chose to come there for my replacement and the price was not bad the time it spent to replace it wasn't bad. I didn't have to wait very long, I will definitely use this location from now on.
I called to get a quote on having my windshield replaced. The girl I talked to was very nice and knowledgeable about the process of getting on the books. I was able to schedule the install within 1 business day from calling and they came to my office to do the job. They touched base multiple times leading up to their arrival to let me know what time they would be there and confirm my location. The price was the cheapest in town and I'm very pleased with the finished job. Definitely will recommend to anyone needing glass work. And will definitely use them again in the future for my own needs.
Fast service! The 2 guys that showed up to replace my windshield knocked it out fast even in the 100° temperatures out in the direct sun! Will use again
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