Fine Engineering Solutions

Wow! I’m was impressed from my 1st interaction with Igor! I set an appointment online, yet Igor called and asked if I was available in 20 minutes as he was in my area. I said YES! He installed 2 motherboards for my 2 Real Relax massage chairs, reset the rollers and reset chair to control the remotes. He was extremely patient and diligent and got both my chairs working again. (Real Relax Company DO NOT SEND technicians to your home, they only send you videos by email) the videos were conflicting but Igor was able to get the job done ! Kudos!

Thank you for the quick appointment availability and thorough maintenance review. I haven’t used the treadmill yet since the work, but it appears to be up and running. The technician was professional and timely. Really appreciated!

Disappointed with the service. The technician did not do any detail inspection of the problem. Just opened the lower section of the tread mill and said it is some issue with the console and gave an estimate for $800. I asked them to inspect the console before confirming. They said it would be labor intensive and only specialist can do it. If they are not the specialist they should not have visited for the service. I am charged $130 for this service call providing an estimate for $800. Not happy with the service.

A common problem arose in my dishwasher: drain pump did not work. Their technician came and diagnosed. Their estimate for part and labor was around $500.00. Almost the same amount as a brand new dishwasher. For me, repair turnaround time was important. I asked the technician about part delivery and repair time and he said we will have the part and finish the repair in 3 to 4 calendar days. Long story short, it took 12 days - not 3. I could have bought a new unit and dispose the current one in less than 5 days! They simply lied to me for marketing purposes. I called them over 6 times to follow up. Never got a clear answer. It would have taken... Read full review

We were thrilled with Igor’s Fine Engineering Solutions work. He achieved prompt and convenient scheduling and was timely and actively communicative. He was forthcoming in disclosing all issues and in disclosing projected and final cost. Igor is clearly very skilled in his work and electrical engineering background. And, of course, he successfully repaired and serviced our fifteen-plus year old Nordic Track commercial grade treadmill in one day. He is also a lovely, gentle man who is a pleasure to know and chat with. My wife and I highly recommend Igor and his services.