Mike Kumbalek
Had half my backyard upgraded from chain-link to a nice cedar fence. Very happy with the work.
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Fence Masters is a Fence Contractor business serving Oklahoma City, Oklahoma. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Had half my backyard upgraded from chain-link to a nice cedar fence. Very happy with the work.
Had a great experience with Fence Masters. Unlike many construction/fence/contractor type companies, the showed up when they said they would, did exactly what they said they would do and for the price they said they would do it for. While you may think (isn't that what you are supposed to do?), most companies I have dealt with in the past do not do any of those things. I couldn't be happier! If I has to think of one thing I wish were different, it would have nothing to do with Fence Masters, but with who they recommend for sealing/staining the fence. Apparently the person they recommend would have charged me $450 to seal 75' of fence (with me... Had a great experience with Fence Masters. Unlike many construction/fence/contractor type companies, the showed up when they said they would, did exactly what they said they would do and for the price they said they would do it for. While you may think (isn't that what you are supposed to do?), most companies I have dealt with in the past do not do any of those things. I couldn't be happier! If I has to think of one thing I wish were different, it would have nothing to do with Fence Masters, but with who they recommend for sealing/staining the fence. Apparently the person they recommend would have charged me $450 to seal 75' of fence (with me providing the sealer/stain). Based on my estimate, it would take absolutely no more than 2 hours to do this job, for an average of $225 an hour. I'm not saying that fence stainers don't deserve top dollar for the wonderful job they do, but come on now, rocket scientist, literarily, do not make $225 an hour. I guess I am in the wrong business. But I digress...Fence Masters are A+ in my book!
The quality of the fence materials is accentuated by the quality of the installation. The crew was friendly, informative and worked quickly to complete the job. Thank you Fence Masters.
Fence Masters builds a great, sturdy fence using 1/2" thick cedar planks. They showed up on schedule and completed on schedule. I really liked that Coleman and his crew would keep me up-to-date on any little install issues, and ask what I wanted. I now have a 20 year fence and it looks great!
Fantastic service and product! The quality of the materials are some of the best I've ever seen in a residential wooden fence! Beautiful finished product! I cannot recommend them highly enough!!
Great quality fence (you will pay more for this, but it does outlast any other fence). Project management is terrible. I was trying to coordinate schedule with my neighbor so he could have his dogs put away during installation. I asked for a days notice prior to installation. but was told at 7:00am that the crew was on the way. Neighbor had already left for work, so I had to send the crew home. I expected the crew to come back the next day since they had just been there, but they didn't. I would call to get a new schedule (answered by an answering service), and would be told "Maybe this Friday." Again, hard to manage pets with this res... Great quality fence (you will pay more for this, but it does outlast any other fence). Project management is terrible. I was trying to coordinate schedule with my neighbor so he could have his dogs put away during installation. I asked for a days notice prior to installation. but was told at 7:00am that the crew was on the way. Neighbor had already left for work, so I had to send the crew home. I expected the crew to come back the next day since they had just been there, but they didn't. I would call to get a new schedule (answered by an answering service), and would be told "Maybe this Friday." Again, hard to manage pets with this response. It would rain during the week, I wouldn't get a reschedule notice, so I would call for a new schedule. After about 3 weeks like this, they stopped returning my call. One day I got a call around 8:00 am that the crew would be there that afternoon. My neighbor had to come home from work to put the dogs away. The work crew had lots of questions about the work they were trying to do that I had gone over in the initial quote. If I hadn't come home early, the fence would have been incorrect (poor communication to the work crew). There were two separate fence sections I asked to be completed. After the first section was done, I received an invoice for all the work. I told them that I would not pay until all the work was done. It took them another 4 weeks to come out and complete the second portion of the work. I have used this company for my original fence 18 years ago and it has lasted nicely. I know the quality and workmanship is very good, but the poor planning and communication will make me think twice about using them again. I am not a "difficult" customer. I simply would like some communication around the things I specifically ask for. I was not in a rush for the fence, so the rain delays were not a problem. The mystery of whether or not they would show up was the problem.
Andrew, of Fence Masters, was very forthright and honest. He said it would be about 3-3 1/2 weeks before they could remove and replace my fence. Three weeks later, I have a beautiful new western cedar fence. This is the 4th or 5th fence I’ve bought in my lifetime, and it’s the best of all fences I’ve had installed. The quality is simply the best obtainable: 7/8” grade I western cedar shipped straight from British Columbia. Yes, Fence Masters wasn’t the lowest bid fence, nor was it the highest. But they showed me the desire for the contract and gave me a very fair final price to win the contract, which is why they got my business. If you’re... Andrew, of Fence Masters, was very forthright and honest. He said it would be about 3-3 1/2 weeks before they could remove and replace my fence. Three weeks later, I have a beautiful new western cedar fence. This is the 4th or 5th fence I’ve bought in my lifetime, and it’s the best of all fences I’ve had installed. The quality is simply the best obtainable: 7/8” grade I western cedar shipped straight from British Columbia. Yes, Fence Masters wasn’t the lowest bid fence, nor was it the highest. But they showed me the desire for the contract and gave me a very fair final price to win the contract, which is why they got my business. If you’re willing to pay a small amount more money for a fence which could easily last 20 years (versus 5-10 years for the lesser quality material), I truly believe it’s money well spent. I’m sure glad that I did!
Fence looks great!
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