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Family Wireless Services, LLC is a wireless services business serving its local community. Family Wireless Services, LLC provides wireless device services and supports customers with wireless solutions. The business is locally operated and features a local presence through its Facebook page. Specific service details and specialties are not explicitly listed on the source page.
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I dropped my iPhone 6 on the tile floor and the screen was smashed. I brought it in to get repaired at Experimac in Rocky Hill. The customer service was outstanding. They were able to fix my phone while I waited. The phone looks and works like brand new. The price to repair my phone was very reasonable...much less expensive than Staples. I would definitely do business with Experimac again!
These guys are the best. Susan and Kevin provides the best professional services you can ever imagine and at a reasonable price of course. They will recommend the option that’s best for your circumstances and they’re very flexible and accommodating. I’ll always return for all my phone and computer services.
Absolutely the Best customer sales & service in the Hartford area. I've purchased 2 phones in the last 5 years from them and always a quick easy process. The staff are on point and I would highly recommend them to anyone.
If you go there make sure you ask if they have backup screens for your phone . I called asked if they able to fix Samsung 9s plus screen they said yes, after they said phone was ready come to find out they wanted to give me a phone with a screen chipped , an only give $10 off. Told them not going to accept it they said wit will be 10 days for a new one I said ok I will wait for a new one. After 10 days called again they said they the new screen has just a " small scratched " on the screen, that they will only take off $20 off. If you going to pay about $150 for a new screen you wouldn't want a screen messed up to after it gets worse ? . He s... If you go there make sure you ask if they have backup screens for your phone . I called asked if they able to fix Samsung 9s plus screen they said yes, after they said phone was ready come to find out they wanted to give me a phone with a screen chipped , an only give $10 off. Told them not going to accept it they said wit will be 10 days for a new one I said ok I will wait for a new one. After 10 days called again they said they the new screen has just a " small scratched " on the screen, that they will only take off $20 off. If you going to pay about $150 for a new screen you wouldn't want a screen messed up to after it gets worse ? . He said they can't get more screens so either I accept that or they will put back the old one. Picking up the phone they gave me with the back not put back to its normal condition ( not glued back on) Some small screw heads are missing. Just hope I can find another location willingly to fix the phone seeing how this place left it . Just be aware of that type of work they do. An before picking up your cellphone check the to see the screen is good an make sure it working perfectly. Not going back to this place at all.
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