Jourdan Huys
Some recent strong winds tore the cap off my chimney. Called around to a few places and Emerald was the most responsive and could get me in the earliest. While they were booked out a few months, I was able to get an estimate for the repairs pretty quickly and then a cancellation opened up for the work to be done. All in all, I only had to wait about a month to get everything fixed, which is great considering it’s fireplace season and no one else had avails until 2026. Emerald also did a chimney inspection when the repair took place and (amazingly) said I didn’t need a cleaning, which would’ve been incremental. I appreciate that kind of honest... Some recent strong winds tore the cap off my chimney. Called around to a few places and Emerald was the most responsive and could get me in the earliest. While they were booked out a few months, I was able to get an estimate for the repairs pretty quickly and then a cancellation opened up for the work to be done. All in all, I only had to wait about a month to get everything fixed, which is great considering it’s fireplace season and no one else had avails until 2026. Emerald also did a chimney inspection when the repair took place and (amazingly) said I didn’t need a cleaning, which would’ve been incremental. I appreciate that kind of honesty and integrity! Everyone at Emerald — from the office staff to the estimator to the repair crew — was lovely. Will absolutely make them my first call for any future fireplace maintenance / repairs. Highly recommend!