Missie Polinski
Josh and Michael were very knowledgable and thorough with their inspection. They explained exactly what we needed and both were extremely pleasant. I would recommend them any time.
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Ember Keepers Chimney and Fireplace is a chimney and fireplace service business serving Boone, NC, Johnson City, TN, and the High Country. Ember Keepers provides core services including chimney inspection and sweep, chimney repair, chimney relining, chimney caps and chase covers, chimney parging, chimney waterproofing, custom fireplace design, chimney crowns, and gas fireplace repair. The business emphasizes safety and peace of mind for families enjoying Ember Keepers Chimney and Fireplace's fireplaces at home. Ember Keepers is CSIA-certified and offers video-scan reports and mess-free cleaning. Ember Keepers Chimney and Fireplace serves a wide area across Western North Carolina and Eastern Tennessee, including many towns and communities in both states.
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Josh and Michael were very knowledgable and thorough with their inspection. They explained exactly what we needed and both were extremely pleasant. I would recommend them any time.
Michael and Josh were great! They were very nice, professional, took the time to explain everything to me as they went and also after the chimney sweep. They gave me recommendations without pushing things I don't need. I was so appreciative of that. They are getting me a quote for something they recommended and I believe I need, as well. Last but not least, they took care to keep and leave the area in and around the fireplace spotless. I will recommend them and Embers to my friends and family.
We received two texts from your company today, one confirming the appointment today and one letting me know he was on the way. When he arrived we asked him what did the name on his shirt meant. He explained that was the new name of your company. An email advising me of this change would have been nice!. Michael was very courteous and friendly and cleaned the fireplace. He also inspected the damper and closed it because the damper unit was bent and the rod that closed and opens it could not be attached. He will research getting a new damper or repairing the new one.i advised him that I will be leaving for the winter at the end of October. Mic... We received two texts from your company today, one confirming the appointment today and one letting me know he was on the way. When he arrived we asked him what did the name on his shirt meant. He explained that was the new name of your company. An email advising me of this change would have been nice!. Michael was very courteous and friendly and cleaned the fireplace. He also inspected the damper and closed it because the damper unit was bent and the rod that closed and opens it could not be attached. He will research getting a new damper or repairing the new one.i advised him that I will be leaving for the winter at the end of October. Michael represented your company exceptionally well.
Michael was great technician. Communicated well, professional and on time. Kept me in the loop the entire time during inspection. With also giving me multiple options going forward with quotes on all the options. Very satisfied with work.
Great communication. Show up when they say. Keep contact with you. Answer your questions. Service was quick and clean. Did a great job! I will use them and recommend them in the future.
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