Connie Henn
I had a repair needed on an older garage door. From my call to Elite, to them sending me a technician to evaluate, to time of repair, was slightly over two hours. I would recommend them anytime!
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Elite Door is an overhead door business serving Norfolk, Nebraska, and the surrounding communities. Elite Door provides sales, installation, and service for both residential and commercial overhead doors. The business offers service garage door service and repairs, including same-day service and a 25 Point Safety Inspection to ensure safety and reliability. Elite Door operates two convenient locations in Norfolk and O'Neill, NE, and emphasizes professional, timely service with service technicians aiming to complete repairs in one visit. Elite Door is positioned between Big Country Auto and Cahman Maytag in Norfolk.
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I had a repair needed on an older garage door. From my call to Elite, to them sending me a technician to evaluate, to time of repair, was slightly over two hours. I would recommend them anytime!
They installed 2 garage doors. The next day the bolts they used that were not long enough blew up in the springs hit the ceiling with the bar. I called them Comfortable Right behind They had a person come and fix it. After that, I had them come out because their screws came loose again and the doors came away from the wall. Now I have one door that where it connects together to the top panel has expanded and flattened. I have another door that the screws on the shaft came loose. I called a year and a half ago to have them put in more bars for support and their explanation was we’re not in the area where they need to be installed. So if I were... They installed 2 garage doors. The next day the bolts they used that were not long enough blew up in the springs hit the ceiling with the bar. I called them Comfortable Right behind They had a person come and fix it. After that, I had them come out because their screws came loose again and the doors came away from the wall. Now I have one door that where it connects together to the top panel has expanded and flattened. I have another door that the screws on the shaft came loose. I called a year and a half ago to have them put in more bars for support and their explanation was we’re not in the area where they need to be installed. So if I were you, I would not even think about having this company installed doors for you.
I contacted Elite Doors because one of our 3 garage doors had a broken mechanism, and I was expecting to be replacing these 25 year old doors. Shannon came over, and told me that they could fix the broken one, provide maintenance on the others, and replaced the seals on all 3 doors, as well as some cracked side pieces. They were fixed in 2 days. We appreciated the honest recommendation, and the quick, efficient and friendly service. We will definitely be using them again!
Technician did an excellent job servicing my door. Actually amazing! I would definitely recommend to others as well as using their services again. Parts installed are considerably more robust then those that came with the door. Tech lubricated the hinges and guide rollers. Door hasn't operated so quiet and smooth in years. Thank you to the tech!
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