Duffy's AIS is a commercial appliance repair business serving New York State, including cities such as Albany, Utica, Binghamton, Rochester, Buffalo, Syracuse, and Watertown. Duffy's AIS provides installation, repair, planned maintenance, and service details service for a wide range of commercial kitchen equipment, including cooking, refrigeration, food processing, and dish machines. All technicians are CFESA Certified and trained on over 135 brands of equipment. Duffy's AIS operates seven branches and offers factory-authorized service within a 40,000 square mile radius, completing approximately 1,800 service calls per month. Duffy's AIS also offers equipment sales and removal and disposal of old equipment. Parts and labor come with a 120-day service details, the longest in the country.
Appliance Repair Service
Services
Services and categories listed for this business.
Appliance Repair ServiceCommercial Kitchen Equipment RepairCommercial Kitchen Equipment InstallationPlanned MaintenanceWarranty ServiceEquipment SalesRemoval and Disposal of Old EquipmentInstallation of Cooking EquipmentInstallation of Refrigeration Equipment
Yes, all technicians at Duffy's AIS are CFESA Certified and receive ongoing training to maintain expertise on over 135 brands of equipment.
Does Duffy's AIS provide equipment installation services?+
Yes, Duffy's AIS provides CFESA Level III installation services for cooking and refrigeration equipment, including electrical, steam, gas, and water connections.
Very good person he’s the real experienced person did the installation for the appliances and repairs. I highly recommend him to contact when we talk to him nicely. He answer nicely and he thought he also talk nicely. Great service everything done to our satisfaction just we should we could get it with the $400 travel charge but no complaints about the work performance they did install installation He’s located in Albany Street connected. He’s a really wonderful person. Good person good good good good check him out if you have anything installation.
P
Positive person
Feb 27, 2026
★★★★★5.0
Great price they give me very good service when they call them and contacted them told them problem with the dryer they come and check my place and find out the problems and take the solution to fix this so now it is working very nice very good I asked everybody to check out if they have any problems with appliances refrigerator dryer or anything any electronic gadgets that can fix it
M
Myles Urbanski
Feb 12, 2025
★★★★★1.0
Not very good at communicating and personal touch. Trying to communicate with the person actually doing the repair is near impossible. Any communication is done with representative and is spotty at best. For example there’s a part back ordered several months and I suggested to source the part elsewhere but told it goes to the ordering dept. I further suggested that give me the part number and I’ll research. Have not heard back! I was hesitant to fill this out but this has dragged out to long.
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