Nick Pigott
Draper did an amazing job for two commercial projects. Their communication, scheduling process, fabrication and installation were all fantastic and transparent. Would definitely use them again.
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Draper Fence & Rail Co. is a Fence Contractor business serving Indianapolis, Indiana. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Draper did an amazing job for two commercial projects. Their communication, scheduling process, fabrication and installation were all fantastic and transparent. Would definitely use them again.
Very pleased with our new fence, looks very nice and the quality is a vast improvement over the old one we had replaced. Everyone we worked with in the process was also very nice and helpful, highly recommend Draper!
Draper Fencing was excellent to work with! Our HOA gave us a bit of a headache, but the staff at Draper was patient, understanding, and worked with us on a solution that kept everyone happy. They were very professional and had competitive pricing, too!
I had a gate and some ornamental fence installed. They did a great job!
We chose this company specifically because they are veteran owned, which matters to us. Unfortunately, our experience with their estimator, Kyle, was disappointing from start to finish, so we did not end up hiring them. After submitting seven specific questions and corrections to the initial estimate, almost none were addressed in the revision. Items we said we'd handle ourselves were left on the estimate. A gate we discussed was quoted at the wrong size despite us clearly stating our equipment requirements. Two direct questions were never answered. And the revised estimate came back $482 higher than the original with no explanation, despite... We chose this company specifically because they are veteran owned, which matters to us. Unfortunately, our experience with their estimator, Kyle, was disappointing from start to finish, so we did not end up hiring them. After submitting seven specific questions and corrections to the initial estimate, almost none were addressed in the revision. Items we said we'd handle ourselves were left on the estimate. A gate we discussed was quoted at the wrong size despite us clearly stating our equipment requirements. Two direct questions were never answered. And the revised estimate came back $482 higher than the original with no explanation, despite changes that should have lowered the price. The lack of attention to detail is utterly astounding. Beyond the estimate issues, Kyle made a misogynistic comment to my husband during the site visit that was unprofessional and disrespectful when I was trying to address the location of the gate we wanted. We are the customers. We expect to be treated as such. We have since hired another company that quoted nearly half the price and has been responsive, thorough, and professional throughout.
I'm extremely impressed with this company and the level of customer service they provide. We had a very large fence project 208 ft total. They had it installed on time and in one day. The gate needed adjusted after and they returned to do it within a reasonable amount of time. As far as pricing goes we got 3 estimates; they came in much lower than one and within $500 of the other company. In the end we chose Draper because they had the better reviews and I see why.
So glad I chose Draper! Sam, our sales rep, made sure I thoroughly understood my fence options. Chris and his installation crew were the most efficient team I have ever worked with.
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