Drainmen plumbing inc

After a terrible experience with their virtual assistant, I spoke to someone last night and they apologized for the issues with the VA. They were very apologetic so I called them today after a ridiculously high quote from someone else. They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.

Called and John came out the next day to replace the dip tube and anode on my hot water heater. Very happy with the work done and the additional advice John gave me on replacing the heater elements (did it myself the next day with no issues), the limitations of the basement sump pump, and information on what various things cost. Will definitely call the next time I need plumbing work!

Discovered a leak early afternoon of January 2. Called right away and the crew showed up before the time frame I was given. Once again courtesy, professional and problem solved within a matter of minutes. This was a call back and they honored it.

Called in the morning and they were able to be out by mid afternoon. John and Mike both diagnosed the blockage fairly quickly and John was able use the snake and camera to clear the blockage. They were friendly, professional and informative in their work. Hopefully I don’t have any plumbing issues for many years but when an issue arises I know who to call and I will be recommending them to any family and friends that experience plumbing issues.