Decker Glass

Pleased with results. They repaired two windows with very little notice when I dropped them off. Price was very reasonable. I would give 4.5 stars if possible. The only negative was they offered no estimate of when the repair would be done. It only took a couple of hours, but I didn't know if i was going to get the windows back the same day when I dropped them off. A ballpark window of time would have been appreciated. We were preparing to tape off the windows when. they called saying they were ready.

Had to get my first windshield since I've owned my car and let me just say, kudos to Decker's!!!! Every person we spoke with answered our questions, and explained the process to get an insurance claim done for it. I dropped off at 8am and was called within 2 hours that my car was done and ready. Kind, courteous, and helpful. I will be using them again. If I could rate higher for customer service, it would be 10/10.

Awesome folks. We had small damage on our RV windshield. We were in town for a RV rally. We went to Decker Glass. They examined the damage and determined it had been fixed before, which it had. We forgot about the prior repair. They explained the damage would not grow-we were good. I can’t say enough about how nice they were!

Nope. They were firm: No appointments. No exceptions to assist those living 100 miles out of Rock Springs. Your vehicle will be done sometime between 8AM and noon. I assume they have new inexperienced installers and/or a receptionist who can't figure out a way to not make me wait on beautiful Elk Street for up to four hours.

I was charged $30.00 per chip. One chip was a star chip and just didn't look fixed after I paid. I came back to Casper and took it to another shop that fixes chips for FREE for the community. They said there wasn't a repair done on that chip. They fixed it with me standing right there, and it look fabulous. I will never use Decker in Rock Springs again.