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CW IT Support - MSP IT Services, Cyber Security, & Consulting is listed as a Computer Support And Services serving Wilmington, North Carolina. Contact this business for service details, directions, reviews, photos, and profile information.
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I have been a business client of Computer Warriors for over a decade. Knowing that my office technology is proactively serviced and that I have one number to call, should I encounter any issues, is a welcome comfort to ensuring my business runs smoothly. Having this peace of mind even translates to my personal computer technology as well. I can't recommend CW and their services enough!
Abner showed excellent customer service. He was very knowledgeable and patient. He knew exactly what I needed to do as soon as I told him my issue. Thank you so much Abner.
Jaco was extremely helpful in getting my case resolved; I submitted a ticket around 8am and followed up after receiving the auto-acknowledgement by calling their service line around 8:30am. The issue was solved entirely by around 9:30am, if I remember correctly. The follow up from Jaco was also appreciated to ensure that the fix was working after the initial problem/resolution.
I have worked with CWIT for nearly two years, and they have been an invaluable partner. Their team is approachable, respectful, and exceptionally skilled at making complex issues easier to understand. They recognize the challenges of operating as a one-person office and consistently go above and beyond to reduce my workload wherever possible. I have confidently recommended CWIT to many cities and towns because of the outstanding service and support they provide. I would especially like to recognize Steven, who takes the time to personally call and walk through items that need further explanation—sometimes even speaking with my husband to hel... I have worked with CWIT for nearly two years, and they have been an invaluable partner. Their team is approachable, respectful, and exceptionally skilled at making complex issues easier to understand. They recognize the challenges of operating as a one-person office and consistently go above and beyond to reduce my workload wherever possible. I have confidently recommended CWIT to many cities and towns because of the outstanding service and support they provide. I would especially like to recognize Steven, who takes the time to personally call and walk through items that need further explanation—sometimes even speaking with my husband to help ensure things are fully understood. His willingness to go the extra mile is unmatched. He once even called to check on us after a laptop caught fire, which was certainly beyond his job description but spoke volumes about the genuine care he brings to his work. Brian is equally outstanding. He is thoughtful about cost-effectiveness and excels at breaking down complex information in a way that is clear and accessible for council members. Together, the CWIT team provides exceptional service and support.
CW IT Support was nominated as one of 7 finalists in the MSP Titans of the Industry award for the Government / Public Sector category. We are honored to be a part of this prestigious community of finalists and will be present on December 10th at the Beverly Hills Hotel for the awards ceremony and to find out if we won this year.
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