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Custom Transmission is an automotive repair business serving Spokane Valley. Custom Transmission provides transmission repair, heavy duty diesel transmission rebuilds for trucks up to 1 ton, and general auto repair services including clutches, computer systems, transfer cases, and drivelines. The business is family owned and operated with over 32 years of experience from its master technician. Custom Transmission specializes in building heavy duty transmissions for Ford, Dodge, and GM diesel trucks, as well as transmissions for motorhomes up to 30 feet and pickups used to pull RVs. Custom Transmission offers a 3 year 36,000 mile service details and is an authorized repair facility for Ford, GM, and Dodge. The facility emphasizes honest, reliable workmanship and uses upgraded parts to improve vehicle performance beyond original factory conditions.
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Called and talked to Cheryl and asked if they would rebuild my transmission she replied we don't do bench work I said you don' rebuild transmissions? she said we don't do bench work and hung up on me. She was very rude!!!
Had my transmission blow on a trip and had to take it to them they sounded great but when I flew back out to get it within an hour of driving the transmission started acting up and when I got it home to take to a local shop they didn’t warranty anything at all so on top of the 6k they already charged I then had to replace a bunch of stuff that the shop said didn’t even look like custom transmission even did anything to so I had to spend another 3k to fix that. Worst shop I’ve ever had to deal with
What a joke. Not sure why you would have the name "Custom". It should be basic services. The lady who answered the phone told me she cannot order parts for my transmission for a possible rebuild. And actually all I needed was a filter change. I called some kid from Idaho and he came to my house the same day and got it done. He even went as far as looking up a rebuild kit online and quoted me a price. My Father was right, there is no such thing as customer service anymore.
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