Culligan of Cadiz, KY offers pipe repair, and water softener repair in Cadiz. Professional food services with reliable results. Contact for expert service today.
They don't return calls . Pay for the extra service and can't even get salt. Wanted to let my water leak for a week . We are supposed to get 8 bags of salt a year .I've been out for months .Didn't have it on truck last time Said he would bring it back .Still no salt . That was months ago .
DO Better
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Stephanie Pezzullo
Mar 6, 2025
★★★★★1.0
Ok yall, this review has a couple parts..none of which are good. A couple years ago I ordered some 5 gallon jugs of water....from a water delivery company. They got the first order wrong and when I called they were apologetic but had no real way to fix it because there was only one other delivery stop in my town and they deliver once a month. So, I ended up having to go buy some jugs to make up the difference. Next month, I didn't receive an order at all. After the third screwed up order I cancelled the service, but had one jug they hadn't picked up. I kept the jug because they were going to charge me 7.50 to come pick it up. Fast forward t...Ok yall, this review has a couple parts..none of which are good. A couple years ago I ordered some 5 gallon jugs of water....from a water delivery company. They got the first order wrong and when I called they were apologetic but had no real way to fix it because there was only one other delivery stop in my town and they deliver once a month. So, I ended up having to go buy some jugs to make up the difference. Next month, I didn't receive an order at all. After the third screwed up order I cancelled the service, but had one jug they hadn't picked up. I kept the jug because they were going to charge me 7.50 to come pick it up. Fast forward to 2 months ago. I ordered 5 jugs. I told them I was going to leave the one jug I still had for the delivery driver to pick up. You guessed it, he left one jug. I called again, but got the same story, they couldn't fix it until next month. So, I, again, cancelled the service. I then received a bill for $11.30, even though I had a trade in. They had charged me $7.95 for the one jug and a $7.50 delivery charge. Somehow there was a $4.50 credit in there, but that doesn't cover the trade in. When I called to pay the bill, mainly so I wouldn't have to deal with them anymore, the woman I spoke to was not surprised I wasn't happy with the service or the bill. She said, she could "take care of it" which I thought meant they would scrub the one jug and delivery fee since every one of my orders had been wrong. Nope. She meant she was waiting for my payment. I asked her if she was ok with how they were doing business and basically over charging me and she said yes. I wanted to use their service for the convenience of delivery so I didn't mind paying a delivery charge, but I wanted to pay it for the full order, not one jug. Culligan has been around for a very long time and I'm surprised at how poor their service is.
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Garry de
Mar 17, 2025
★★★★★1.0
Don't bother order from this company. They manipulate and lie quite a bit. I do have to say their water was delivered on time for the first month. I wanted a whole house water filtration system. They never showed up at 9:00 like they were supposed to call that 10:35 no answer into voicemail and he'd be an hour 2 hours away. So don't expect on any service soon cuz you won't get it and they don't care. So don't even work with this company. They're pathetic
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