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Roxanne Willoughby
Jan 6, 2026
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5.0
Crystal Carpet Care does excellent work! Tony V. Was on time and polite. He was informative and got right to work. We love using CCC, they make our carpets look brand new each time!
About this business
Crystal Carpet Care is a carpet cleaning business serving the Puget Sound region. Established in 1991, Crystal Carpet Care provides a range of cleaning services including residential and commercial carpet cleaning, upholstery cleaning, tile and grout cleaning, hardwood floor cleaning and refinishing, vinyl and laminate floor cleaning, carpet repair, and water damage restoration. Crystal Carpet Care is locally owned and operated and offers specialized services like flood extraction and carpet repair alongside routine cleaning.
Carpet Cleaning Service
Services
Services and categories listed for this business.
Carpet Cleaning
Upholstery Cleaning
Tile and Grout Cleaning
Hardwood Floor Cleaning
Vinyl and Laminate Floor Cleaning
Concrete Cleaning
Carpet Repair
Water Damage Restoration
Commercial Cleaning
Residential Carpet Cleaning
Commercial Carpet Cleaning
Hardwood Floor Refinishing
Photos
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What areas does Crystal Carpet Care serve? +
Crystal Carpet Care serves the Puget Sound area, including cities such as Tacoma, Puyallup, Federal Way, Lake Tapps, Auburn, Kent, Bonney Lake, and others.
Are the technicians at Crystal Carpet Care certified? +
All technicians at Crystal Carpet Care are IICRC-certified and have many years of experience.
Does Crystal Carpet Care offer emergency water damage services? +
Yes, Crystal Carpet Care provides 24-hour emergency water damage restoration services.
What types of carpet repair does Crystal Carpet Care provide? +
Crystal Carpet Care offers carpet stretching (restretching) and section replacements for damaged or stained carpet areas.
What types of flooring does Crystal Carpet Care clean? +
Crystal Carpet Care cleans carpet, upholstery, tile and grout, hardwood floors, vinyl, and laminate flooring.
Reviews
5.0
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5 reviews
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Lavona Falcon
Oct 17, 2025
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5.0
The service man Mo was fantastic. He was Polite and very informative 10 out of 10 for him. I originally called two places to get estimates on carpet cleaning. The first place I called had more years of experience than you however, after speaking to the person on the phone with your company, I decided to go with you. She was so friendly so kind and just had a presence about her on the telephone that I’m like Yep this is the company I want to use. I would totally recommend you guys and I will be definitely using you again. Thank you so much for your great service.
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Brian Muñoz
Jan 16, 2026
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5.0
We called yesterday for a carpet and rug cleans and they gave us a flat fee and got us in the next day. Tony came in on time and was very informative, quick and professional. He even informed us that some people are sensitive to the deodorizer and had us smell it first to make sure we’d be happy with it. Very thoughtful and efficient. Would recommend this company to anyone 👍🏼
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Brooke Miller
Jan 22, 2026
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5.0
We were able to make a next day appointment and Moen did an amazing job. He was super honest with what we needed, pricing was reasonable and he was super hard working getting 4 rooms plus hallway/stairs done in about an hour. The carpets look great and we would definitely use Moen and Crystal Carpet Care again!
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Melody Kelly
Nov 26, 2025
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5.0
Mo did an amazing job! Scheduled for 3:00pm and he communicated that he could be earlier, arranged to move to 2:00pm. Called me at 230 to lmk he was on his way. Arrived promptly at 2:00pm. We did a walk through and he quickly got to work. under 90 minutes and my carpets and stairs look amazing! So happy to have this done. I will definitely call Crystal Carpet Care again. I also want to say the person I spoke with on the phone was also really great! She was also one of the reasons I called back after calling the company I had used previously because she was so nice and personable.
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