Crump Body & Paint Inc is an auto body shop serving Tupelo, MS. Crump Body & Paint Inc provides comprehensive auto body and frame repair, collision repair, paintless dent repair, and automotive painting services. The business is family-owned and locally operated with over 50 years of experience. Crump Body & Paint Inc features skilled technicians trained in advanced repair techniques, uses OEM and Axalta brand paint products, and supports insurance claims assistance.
Auto Body Shop
Services
Services and categories listed for this business.
auto body repairframe repaircollision repairpaintless dent repairautomotive paintingglass replacement
What services does Crump Body & Paint Inc provide?+
Crump Body & Paint Inc provides auto body and frame repair, collision repair, paintless dent repair, automotive painting, and glass replacement services in Tupelo, MS.
Is Crump Body & Paint Inc family-owned?+
Yes, Crump Body & Paint Inc is a family-owned and locally operated business with over 50 years of experience.
Does Crump Body & Paint Inc assist with insurance claims?+
Yes, Crump Body & Paint Inc works directly with insurance providers to assist customers with the insurance claim process.
I had my car repaired March 2025 from a rear ended accident. I was supposed to go my car aligned. They told me that my car got aligned and I was good to go. Fast forward almost a year later, my tires started to wear on the inside which caused me to buy new tires that wasn't a year old. I called Crumps body because the tire company told me that my car wasn't aligned. As a result, Crumps Body shop employee told me that they didn't aligned my car and they couldn't fix the error that they made even if another employee of their company told me my car was aligned at their shop.
The male manager was EXTREMELY RUDE and told me that they failed to ca...I had my car repaired March 2025 from a rear ended accident. I was supposed to go my car aligned. They told me that my car got aligned and I was good to go. Fast forward almost a year later, my tires started to wear on the inside which caused me to buy new tires that wasn't a year old. I called Crumps body because the tire company told me that my car wasn't aligned. As a result, Crumps Body shop employee told me that they didn't aligned my car and they couldn't fix the error that they made even if another employee of their company told me my car was aligned at their shop.
The male manager was EXTREMELY RUDE and told me that they failed to call and update me that they did not do an alignment on my car. He even talked over me as though I wasn't knowledgeable about what was going on with my car. As a result of miscommunication with the insurance company and the body shop, I am financially responsible for getting the alignment that was supposed to been completed at Crumps body shop along with replacing new tires.
UPDATE: I called the insurance company (Progressive) and they informed me that an alignment was never in my paperwork and was not recommended by Crump's Body Shop. They only replaced my rear bumper but did not inspect it thoroughly, nor tell me to get an alignment.
I HIGHLY DON'T recommend! They are very unprofessional and have very poor communication skills with their customers and insurance adjuster.
M
Mary Jalette
Jul 27, 2024
★★★★★5.0
They did an outstanding job on my vehicle. Looks like new. Everyone was friendly courteous and kept me informed. Would highly recommend to anyone who needs work on their vehicle.
J
Joseph Estess
Apr 4, 2022
★★★★★5.0
I took my wife's car in to get an estimate on her fender molding that had been scraped. They were prompt and set up a time to stop by so they could removed the damaged pieces and I didn't have to leave the car. Followed back up with them and was told the pieces were ready. Dropped by they put the repaired pieces back on and looks like it never happened. Polite, on time, and great work. I would recommend to everyone.
S
Samantha Christopherson
Feb 18, 2025
★★★★★5.0
I would definitely recommend Crump Body & Paint. Their customer service was amazing and they kept me updated throughout the process. They truly are amazing and have my business in the future.
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