Crossroads IT LLC, 45 Exchange Blvd # 1010, Rochester, NY 14614
Unclaimed

Crossroads IT LLC

5.0 3 reviews Computer Support And Services
📍 Rochester, NY 🕘 Open today -
Overview

About this business

Crossroads IT LLC is an IT services business serving Rochester homes and small businesses. Crossroads IT LLC provides professional IT sales and service including laptop and desktop repair, device upgrades, anti-virus and maintenance, storage and recovery, and device sales. The business offers break/fix managed services tailored to smaller companies without requiring contracts, focusing on IT infrastructure management, support, service, and security. Crossroads IT LLC charges a flat $50 diagnostic fee, waived if the repair is accepted, and offers pick-up and drop-off services in some cases. Crossroads IT LLC emphasizes quick, budget-conscious problem resolution for hardware, software, and network issues.

Computer Support And Services

Services

Services and categories listed for this business.

Laptop & Desktop Repair Break/Fix Managed Services Device Upgrades Anti-Virus & Maintenance Storage & Recovery Device Sales SMB IT Administration Custom Builds Residential Services Maintenance and Security Services

Photos

Gallery photo for Crossroads IT LLC, Computer Support And Services in Rochester, NY

Location

Address and directions for this business.

Get directions
Address 45 Exchange Blvd # 1010, Rochester, NY, 14614
Phone (585) 729-4321
Questions & answers

Helpful answers

Quick answers from this business profile.

What is the diagnostic fee for repairs at Crossroads IT LLC?
Crossroads IT LLC charges a flat $50 diagnostic fee, which is waived if the repair is accepted.
Does Crossroads IT LLC offer managed IT services for businesses?
Yes, Crossroads IT LLC offers break/fix managed IT services focused on smaller companies without requiring contracts.
Can Crossroads IT LLC pick up and drop off devices for repair?
In some cases, Crossroads IT LLC can provide pick-up and drop-off services for device repairs.
What types of devices does Crossroads IT LLC repair?
Crossroads IT LLC repairs laptops, desktops, and other devices including hardware and software issues.
Does Crossroads IT LLC require contracts for managed services?
No, Crossroads IT LLC does not require contracts for its break/fix managed IT services.

Reviews

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Aaron Zimmerman

Oct 19, 2025
5.0

I’ve hired Ryan twice now and I can’t recommend him enough to anyone else who has any IT needs. He is professional, very friendly and helpful, and his rates are very reasonable. I wanted to build a new PC but knew I was in over my head and he was awesome at helping with the whole process. Now that I’ve had my new PC for several months and it has been running fantastic! I also appreciate that Ryan is willing to explain and walk you through any step of the process so you also walk away more knowledgeable.

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Brian Won

Sep 28, 2025
5.0

I had an outstanding experience working with Ryan on my custom gaming PC build. From start to finish, he was incredibly knowledgeable, responsive, and detail-oriented. He took the time to understand exactly what I wanted, made thoughtful recommendations on parts and performance, and kept me updated throughout the process regularly. The final product turned out stellar, and it was assembled with clean cable management. Most important of all, it runs flawlessly and runs every game I throw at it without any issues. It’s clear Ryan genuinely cares about his craft and about delivering the best possible system to his customers. If you’re looking...

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Michael Saalfrank

Nov 21, 2025
5.0

Ryan did an excellent job fixing my computer when I lost hope in the new motherboard installation. He communicated everything that was going on and only took him a few hours to fix the issue once the part was received. Price was also very affordable for hours of work!

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