Crimson Copper Plumbing offers drain cleaning, leak repair, water heater repair, and pipe repair in Waconia. Professional plumber services with reliable results. Contact for expert service today.
Our home was built in the 1940's and we need professional plumbing work from time to time. We have used Crimson Copper several times over the years, and as recently as the time of writing this review.
They are responsive, professional, and they bring attention to detail and and obvious pride in their high quality work. Crimson Copper is an outstanding example of how you would expect a small, independent business to operate.
The are legit pros and we heartily recommend them!
J
Jon Kraemer
Dec 15, 2025
★★★★★5.0
EXCELLENT service! Mike came out due to our water softener seeming to not be working correctly. He was honest with the situation to where I just told him to replace it. We are on a well system so he explained some things that he would do differently to improve my water quality, compared to the new construction equipment we had in. It all checked out and made perfect sense. the install crew came out timely and with a call ahead letting me know they were on their way which was really helpful. I did have to leave for work shortly after they arrived, and as I was at work the worker called and said that they found a better way to mount a system an...EXCELLENT service! Mike came out due to our water softener seeming to not be working correctly. He was honest with the situation to where I just told him to replace it. We are on a well system so he explained some things that he would do differently to improve my water quality, compared to the new construction equipment we had in. It all checked out and made perfect sense. the install crew came out timely and with a call ahead letting me know they were on their way which was really helpful. I did have to leave for work shortly after they arrived, and as I was at work the worker called and said that they found a better way to mount a system and it would save space (which it did) and wanted to get the all clear with me before they proceeded with the change. I really appreciated that. It told me that they weren't just at my home to get the job started and completed. The entire process with mike and crew felt like they really did have my best interest in mind even if it meant possibly being more work for them. can't say enough, could go on and on. Thanks Mike and team!
K
Kaitlyn Novak
Jan 5, 2026
★★★★★5.0
Crimson Copper was fantastic to work with! They were honest, trustworthy, and not pushy at all when explaining options. Their response time was very quick and the turnaround time on the work was great. I really appreciated their professionalism and communication throughout the whole process. I’ll definitely continue to use them for all future plumbing needs!
K
Kailee Leventry
Feb 12, 2026
★★★★★5.0
Everyone was wonderful! Brady came out and walked me through all my options. Mike communicated via email multiple times patiently while I changed my mind on plans. Their pricing was very fair and when we asked how we could stay under a certain budget they were willing to allow us to do some of the prep/finish work to save money.
The day of work was supposed to be a full day project. Everything went off without a hitch and by 2pm they were cleaning up even short one guy. Everyone was so friendly. My husband is super impressed with their work and all the extra care they took in their steps.
We are DIYers and do not hire out projects very often...Everyone was wonderful! Brady came out and walked me through all my options. Mike communicated via email multiple times patiently while I changed my mind on plans. Their pricing was very fair and when we asked how we could stay under a certain budget they were willing to allow us to do some of the prep/finish work to save money.
The day of work was supposed to be a full day project. Everything went off without a hitch and by 2pm they were cleaning up even short one guy. Everyone was so friendly. My husband is super impressed with their work and all the extra care they took in their steps.
We are DIYers and do not hire out projects very often because we are so particular. Will definitely reach out to them again if another complicated plumbing situation comes up!!
J
Joey Jasion
Dec 12, 2025
★★★★★5.0
Years after their original work, we had a main drain break that turned into an insurance claim and some room restoration. This company honored their work without hesitation and guided us through every step—clear communication, honest recommendations, and quality workmanship. Their integrity was impeccable, and because of their follow‑through, we truly got our house (and life) back together. Highly recommend to anyone who values honesty and craftsmanship.
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