CoolGeeks is listed as a Computer Repair Service serving Rocky Mount, North Carolina. Contact this business for service details, directions, reviews, photos, and profile information.
Computer Repair Service
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Terrible experience.The owner failed to meet promised repair date and charged for labor on a tablet they did not repair. I was civil but displeased and said if I couldn't have a full refund then we would have to go to civil court. The owner, Terry, threatened to call my employer and my spouse's employee because he said I had no 'right' to disagree...Whatever that means. It is appalling that a business owners immediate reaction is get customers in trouble or even fired over a billing dispute. I had high hopes that a downtown business could succeed, but now I must advise people to avoid Cool Geeks. The broken promise was troubling, the labo...Terrible experience.The owner failed to meet promised repair date and charged for labor on a tablet they did not repair. I was civil but displeased and said if I couldn't have a full refund then we would have to go to civil court. The owner, Terry, threatened to call my employer and my spouse's employee because he said I had no 'right' to disagree...Whatever that means. It is appalling that a business owners immediate reaction is get customers in trouble or even fired over a billing dispute. I had high hopes that a downtown business could succeed, but now I must advise people to avoid Cool Geeks. The broken promise was troubling, the labor charge dispute was unfortunate, but the owner actively seeking to tarnish a customer's employment is a first for me and strangely dispicable.
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Charles Sugarbear Greene
May 11, 2026
★★★★★5.0
Excellent experience fast response time and low prices. What more can you ask for? I highly recommend Coolgeeks!😊😊😊
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Carolyn Worsley
May 11, 2026
★★★★★5.0
I have been using CoolGeeks services for 4 or more years and the experience(s)have been great. My first experience with their services was when I purchased my first laptop, they were helpful in recommending the different programs that were available on my laptop to keep it running at it's very best. i have made several purchases also in which I have been well pleased. My overall experiences has been where I
feel I have received great service and will continue to receive great service.
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Christopher Braswell
May 11, 2026
★★★★★4.0
CoolGeeks did an excellent job repairing my iPad Air, which had both water damage and a cracked screen. The service was efficient, professional, and the results exceeded my expectations. I’m very satisfied and highly recommend them. Thank you!
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