Cool Care Heating, Air, Plumbing & Refrigeration

Derek did an outstanding job with our plumbing needs. He fixed 2 toilet lines that were leaking and flushed out our tankless water heater. He was professional, courteous and very knowledgeable. We will call Cool Care again when the need arises.

Have had Cool Care for around a decade. They have installed an upstairs unit, down stairs unit ( both heat and a/c) and a Mr. Slim. Recently had to use them for a plumbing job. Have had a annual contract for more than a few years. What does all this mean? They do good work and I trust them. To me, that's the mark of a good pro.

Our technician, Rak, was absolutely phenomenal. Not only did he fix our HVAC unit in a timely manner, but he took the time to answer my questions, explain best practice for maintenance, and shower me proper procedure to give out unit the best chance at longevity. He was incredibly respectful and polite as well, and our experience with him and Cool Care was more than excellent!

Wish I had read the reviews before I went ahead with replacing parts the technician said were in danger of failing in the winter if I didn’t take action. Unit was still under parts warranty so parts were free . Technician spent a total of two hours replacing parts, and labor total was $1290 , I can understand you have to pay insurance,taxes and many other expenses but I cannot see how you can justify that charge. Wish I had gotten a second opinion as being on social security this was a tough pill to swallow. Valuable lesson learned.