Chandler Austin
The owners of this business show professionalism and care for your needs. I took my PC in recently to have them diagnose it and tell me what part would be needed to replace. They called me in a time-appropriate manner and let me know it was the GPU, so I told him that sounds good and I'll bring the part in when I have it. After I gave them the new part and they put it in for me, I came to pick it up was and confused to hear that they did not run any diagnostic/benchmark softwares on my computer to make sure the issue was resolved. They just made sure it could boot and assumed all was fine. It's not a big deal to me but in the past with othe... The owners of this business show professionalism and care for your needs. I took my PC in recently to have them diagnose it and tell me what part would be needed to replace. They called me in a time-appropriate manner and let me know it was the GPU, so I told him that sounds good and I'll bring the part in when I have it. After I gave them the new part and they put it in for me, I came to pick it up was and confused to hear that they did not run any diagnostic/benchmark softwares on my computer to make sure the issue was resolved. They just made sure it could boot and assumed all was fine. It's not a big deal to me but in the past with other shops this service is usually included when repairing PCs. Price was fair at $125 for a week of back and forth discussing the repair. My only complaint is they unplugged my secondary hard drive to install a fresh copy of Windows (per my request) but did not plug my hard drive back in upon returning it back to me. I recommend Danny and his store, but make sure to be upfront with all of your requests.