Computer Repair & Sales Shop, The Gadget Guys earned this badge because its RepairHit profile has complete information that helps customers understand the business before contacting it.
Complete profile information
Approved service details
Approved FAQ information
Approved long description
Overview
About this business
Computer Repair & Sales Shop, The Gadget Guys is a computer sales and repair business serving Alexandria and surrounding areas. The Gadget Guys provide computer sales, desktop and laptop repair, IT support, and business computer repair services. The business services all makes and models including Apple, Dell, HP, Acer, ASUS, Lenovo, and Gateway. The Gadget Guys also offer networking services, gaming console repair for Xbox and PlayStation, and business IT solutions.
Computer Repair Service
Services
Services and categories listed for this business.
PC / Laptop Performance CleanupVirus & Malware CleanupWindows Operating System ReinstallWindows Operating System UpgrademacOS Operating System ReinstallmacOS Operating System UpgradeBasic DiagnosticHardware InstallationBasic Data TransferCustom Gaming System BuildsData RecoveryGaming Console Repair (Xbox, PlayStation)
What types of devices does The Gadget Guys service?+
Computer Repair & Sales Shop, The Gadget Guys The Gadget Guys service all makes and models of desktops and laptops including Apple, Dell, HP, Acer, ASUS, Lenovo, and Gateway, as well as gaming consoles like Xbox and PlayStation.
Does Computer Repair & Sales Shop, The Gadget Guys offer operating system reinstall and upgrade services?+
Computer Repair & Sales Shop, The Gadget Guys Yes, The Gadget Guys provide operating system reinstall and upgrade services for both Windows and macOS systems.
Can The Gadget Guys build custom gaming PCs?+
Computer Repair & Sales Shop, The Gadget Guys Yes, The Gadget Guys offer custom gaming system builds based on customer specifications.
Do The Gadget Guys provide data recovery services?+
Computer Repair & Sales Shop, The Gadget Guys is one of the services offered by The Gadget Guys.
Are business IT support and networking services available?+
Computer Repair & Sales Shop, The Gadget Guys Yes, The Gadget Guys provide IT support and networking services for business clients.
Edit 2: I didn’t get any receipt. The picture was taken at the store btw. They have my number posted in the store, if you want to discuss further, please give me a call. I left them a sticky note with Kate - my number.
Edit: I went to the one in Fort Washington, MD. The iPad was purchased in late September 2025. I paid in cash; that was my mistake. I should have pay with credit card and I might dispute the charge by now. Anyway, such a terrible experience.
I got a used iPad pro at this place for my son to use on an international trip. I had to factory reset it during my vacation because he clicked something wrong, then I found out the iPad...Edit 2: I didn’t get any receipt. The picture was taken at the store btw. They have my number posted in the store, if you want to discuss further, please give me a call. I left them a sticky note with Kate - my number.
Edit: I went to the one in Fort Washington, MD. The iPad was purchased in late September 2025. I paid in cash; that was my mistake. I should have pay with credit card and I might dispute the charge by now. Anyway, such a terrible experience.
I got a used iPad pro at this place for my son to use on an international trip. I had to factory reset it during my vacation because he clicked something wrong, then I found out the iPad is locked by an organization. When I came back from the trip, I notified the store right away. They cleared the issue for me temporarily, but they said if there’s equivalent iPad, they would replace it for me. Four months have passed and they’ve never followed up with me. I have to constantly called them to check on it. They said “Don’t factory reset the iPad”. I don’t feel safe to use the iPad ever since they cleared it for me because the organization can monitor my activities and my personal information. I requested my payment back but they said they could only do store credit. To be honest, I don’t think anyone should trust this place. I feel like I got scam from the store. I know there’s risk from buying used products, but a from a store, it’s crazy.
S
S O
Mar 1, 2026
★★★★★5.0
This is the second time I've visited to have Wayne help me with a repair on my laptop and when I tell you I ALWAYS leave happy and satisfied, I ALWAYS leave happy and satisfied! The first time my laptop was losing battery life every 5 mins without being plugged in and then it started overheating rapidly. Then last week, there was some damage to my laptop at the worst possible place, right under the power key. It would no longer turn on. I thought all hope was lost, but not so. Wayne took care of it and in record time, my laptop was back at home and functioning as normal. Best gadget guys in town. If you have a problem with your devices, you g...This is the second time I've visited to have Wayne help me with a repair on my laptop and when I tell you I ALWAYS leave happy and satisfied, I ALWAYS leave happy and satisfied! The first time my laptop was losing battery life every 5 mins without being plugged in and then it started overheating rapidly. Then last week, there was some damage to my laptop at the worst possible place, right under the power key. It would no longer turn on. I thought all hope was lost, but not so. Wayne took care of it and in record time, my laptop was back at home and functioning as normal. Best gadget guys in town. If you have a problem with your devices, you gotta pay them a visit and you will be so happy you did!!
T
Tracie Williams
Feb 20, 2026
★★★★★5.0
The Gadget Guys succeeded where Geek Squad at Best Buy completely failed. I paid Geek Squad to transfer my data, and after being told it was done, I later discovered that no data had actually been transferred. They also told me my old computer — which wouldn’t turn on — could not be fixed.
The Gadget Guys not only recovered my data properly, but they also repaired the “unfixable” computer and brought it back to life. Their expertise, honesty, and professionalism are on another level.
If you want real results and technicians who actually know what they’re doing, skip the big box store and go straight to The Gadget Guys. Highly recommend!
Want to leave a review?
Sign in to share your experience with this business.
Because this profile is not managed on RepairHit, the business may not respond directly to quote requests.
RepairHit can help connect you with other claimed local professionals who may be able to help.
Request a Quote
Tell Computer Repair & Sales Shop, The Gadget Guys what you need. Add a photo if it helps explain the job.
Thank you. No quote request was submitted.
RepairHit Support
Need help with a claim, listing, or account?
