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Computer Maven is a computer and network support business serving homes and small businesses in the Oakland, California area. Computer Maven provides onsite support for PCs, Macs, Windows Servers, software, and networks. Services include troubleshooting hardware and software issues, computer hardware and software planning and installation, network planning and installation, and ongoing maintenance to keep systems healthy and operational. The business is operated by Ralph Morewitz, who has over 30 years of experience and a degree in Electrical Engineering from U.C. Berkeley. Computer Maven emphasizes personalized service with direct contact to Ralph and offers 100% listed work. The business does not repair monitors, low-end printers, laptop screens, smartphone devices, or perform soldering repairs.
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I called Robert, of Computer Maven, and he answered immediately. Listened to what the pro lem was and resolved it over the phone. He is pretty sharp, knowledgeable and very helpful. You can not go wrong with this company.
I've used Computer Maven (Ralph) as my computer guru for many years, and he's always found solutions to my problems. His response has been prompt, and he's worked both at my house and remotely.
I started working with Computer Maven soon after I started my Bay Area-based consulting firm and now he is my go-to for computer support. He has also done a great job helping me plan for capital purchases around computer equipment so I can establish a budget over time and be prepared. I highly recommend him. The Computer Maven has provided years of excellent service to me and my firm.
Ralph came to my house to do data recovery on a failed laptop. Charged $250. Gave me only shortcuts to the files, not the files themselves. Said he would come back at no additionsl cost to put it right and never came back. Now, three weeks later, I had to take my laptop somewhere else to be fixed. He didn't check his work before leaving because his wife called and he was swiftly out the door. WILL NOT CALL HIM AGAIN. I give him a D-.
Ralph, Computer Maven, has been a God-send for us. The previous IT guy left a mess of intertwined cables and programs - which failed regularly. Ralph has sort out the mess that we had, fixing first the cables, then the programs, and finally the passwords. I could not possibly offer a higher recommendation - good sense of humor, patience and competence!
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