Commercial Services Inc.

I would give them a 0 if i could. They came twice to our cafe to work on our ice machine. We had to pay for a new part that was expensive and for 2 two onsight visits. The part did not fix the problem and I called them 5 times and left lengthy messages and they never called me back. I am going to report them to the equipment company who listed them as their local repair shop. Terrible customer service.

The guys were great to work with. They office were prompt and courteous. With our phone calls and their technicians were very knowledgeable. I highly recommend giving them a call. Our Jackson dishwasher is working just like it was when it was brand new.

For the first time in the 16 years at a High School Food Service, I decided to have a contract with a company to clean and service all kitchen equipt. twice per school year. This was in the hopes that the equipt. would last longer and need fewer repairs. The year I contracted with Commercial Services, we had more equipt. failure than any other year. Every time they would work on something, it would have issues within weeks again. They installed a heating element one time too close to the bottom of hot pan, and it burned a hole through the pan. They never responded to my information and requests regarding this issue and so I decided to cancel... Read full review

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