Collision Pros Inc offers engine diagnostics, brake repair, transmission service, and oil change in Alamogordo. Professional car repair services with reliable results. Contact for expert service today.
!!!!!!FRAUD WARNING!!!!!!
!!!INSURANCE FRAUD!!!!
No need to explain in detail what these people are doing. There terrible workmanship and customer service speaks for itself.
They know what they did or we will say didn't do and didn't complete. Charges for services not rendered alignment, headlight alignment/aiming after replacement, clips left off missing or broken, distance sensor calibration. Vehicle was given back to me the first time not even put together pieces falling off, charged for a head light that was not replaced. Brought the vehicle back to have these completed. Headlight was replaced but not aligned and is broken from install....!!!!!!FRAUD WARNING!!!!!!
!!!INSURANCE FRAUD!!!!
No need to explain in detail what these people are doing. There terrible workmanship and customer service speaks for itself.
They know what they did or we will say didn't do and didn't complete. Charges for services not rendered alignment, headlight alignment/aiming after replacement, clips left off missing or broken, distance sensor calibration. Vehicle was given back to me the first time not even put together pieces falling off, charged for a head light that was not replaced. Brought the vehicle back to have these completed. Headlight was replaced but not aligned and is broken from install. Recieved vehicle back with crash light still coming on and found out they cant even diagnose why it was coming on. Ended up taking it to the dealer and having them fix the issue for another 1200$ (Victor) the sensor bracket was bent and needed to be replaced and aimed like i said. After being told over email(proof) and insurance compiany was told collision pros would refund 300$ for that sensor calibration its been 3-4 weeks and still no check. I will be holding this compiany accountable for their actions and I encourage everyone to do the same. I will be contacting every insurance compiany I can find and let them know not to use this compiany every one in Alamogordo will know not to use this compiany for anything. I will be reporting Collision pros for Fraud.
Reply for your reply I have emails for proof and an insurance compiany backing me up the truth is not slander try and press that issue I dare you!
M
MQ
Oct 3, 2023
★★★★★1.0
I had my Rt rear quarter panel repaired. The general manager Victor was kind and helped me gave a ride back while my car was being repaired. Although the job was done correctly and the ppl I spoke with was professional including Dylan at the front desk it is no excuse to leave my vehicle full of dust,stains, and smelling like chemicals. As you can see from the pics it’s obvious whoever was repairing did nothing to cover up the seats and interior leaving all the mess around. I didn’t realize this until I got home to check it as the urethane smell was intense. I just want the public to be aware what they can be getting into when they take their...I had my Rt rear quarter panel repaired. The general manager Victor was kind and helped me gave a ride back while my car was being repaired. Although the job was done correctly and the ppl I spoke with was professional including Dylan at the front desk it is no excuse to leave my vehicle full of dust,stains, and smelling like chemicals. As you can see from the pics it’s obvious whoever was repairing did nothing to cover up the seats and interior leaving all the mess around. I didn’t realize this until I got home to check it as the urethane smell was intense. I just want the public to be aware what they can be getting into when they take their cars here for repair. When I called asking if they had forgotten to clean up their answer was they were short on time in getting my car to me and wanted to repair it as quickly as possible so I can catch a flight. So is that an excuse to leave all that mess?? Also they told me it would take 5-7 days which later turn into 11 days which I had to press for since it was going to be another 3 days when I called for update. The ppl who did the repair needs to be fired. This was unacceptable.
D
David Quinlan
May 28, 2025
★★★★★5.0
Had an accident in late 2024 and couldn’t be more impressed with Collision Pros. They were able to get me in for a quote within days and they handled everything seamlessly with State Farm. They completed the repairs ahead of schedule and the SUV was returned to me sparkling and in show room condition. I couldn’t be happier with their quality of their work, their speed and their communication every Friday keeping me updated.
R
Ryan G
Jun 29, 2022
★★★★★5.0
Victor and his team are awesome. Despite their busy schedule I was accommodated very quickly to repair front end damage on my vehicle. I was given timely updates along the way and any issues I had or additional requests I had were taken care of no questions asked. These guys are honest and hard working. They took such good care of me and my vehicle. I even stopped by a few months after because my fuel door was stuck closed and I was unable to gas up. No appointment or warning when I showed up, Victor took my car back right away and his team had it fixed within 10 min. Now that’s small town hospitality.
S
Sheree McIntire
Dec 11, 2025
★★★★★5.0
Excellent customer service, comfortable atmosphere, and impressive work! 100% recommend over the one on HWY 80.
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