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Cobbler's Bench Shoe Repair and Keys offers leather repair, and shoe repair in Washington. Professional shoe store services with reliable results. Contact for expert service today.
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Extremely disappointed in the shoddy quality of work. One of the seams where work was done is completely bungled and misaligned. The other seam wasn’t even closed. It’s hard to believe that a business owner could hand over such poor work with a straight face.
Great service. Very kind, fixes all my wifes heels, leaves my shoes looking 10 times better. Definitely recommened + great prices!
I love this place!! Great service Mr. Barrientos has great prices I go to him for everything. Definitely recommend if you need any repairs.
I purchased a new pair of shoes but because the heel was a little high, I went to Cobbler and asked if they could be cut down by a half inch and was told that it was doable. Well it should have been simple. I picked up my shoes today and the top line of the shoe was peeled up on both pairs, scratched up and black dirt was rubbed into the shoe and would not come off. The repairman was insulting; insisting that he could clean the shoe and it was just dirt. He was so focused on the dirt but gave no attention to the top line peeling and scratches that were not repairable! I left the shoes and returned almost 2 hours later to find a big glob of g... I purchased a new pair of shoes but because the heel was a little high, I went to Cobbler and asked if they could be cut down by a half inch and was told that it was doable. Well it should have been simple. I picked up my shoes today and the top line of the shoe was peeled up on both pairs, scratched up and black dirt was rubbed into the shoe and would not come off. The repairman was insulting; insisting that he could clean the shoe and it was just dirt. He was so focused on the dirt but gave no attention to the top line peeling and scratches that were not repairable! I left the shoes and returned almost 2 hours later to find a big glob of glue added to the top line of the shoe, dirt still embedded and scratches not removed! I was very upset because all he did was a bandaid affect and insisted that it looked better than what it looked like from the first pick up. Are you kidding? The shoes were new but returned to me used! I asked for a refund since the shoes were just a mess and to add insult, he handed me the shoes saying that I obviously needed the money. Interesting! I bought designer shoes, paid for the heel to be cut and I needed the money? Such an arrogant person. DO NOT patron this store. Horrible service! Horrible behavior! Horrible person! Wish I could give it 0 stars! Ugh!
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