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Chimney Works & Rocky Mountain Stoves is a chimney service business serving Cincinnati, Ohio, Northern Kentucky Tri-State area, and Southern Dayton. The business provides core services including chimney sweeping, chimney inspections, chimney repairs, and fireplace sales and installations. Chimney Works features certified technicians, a showroom with over 30 stove models, and offers services such as masonry repairs, chimney flashing, firebox repair, chimney waterproofing, and gas log installations.
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We had a great experience with Chimney Works, especially with their employee Jeremy Woods. He was very nice, very clean, and took the time to really listen to our concerns. Jeremy tried to thoroughly troubleshoot the issue and explored options to resolve it, which we truly appreciated. His professionalism and attention to detail stood out. We would definitely recommend their service to anyone in need of chimney inspections or fireplace work.
Keith did a great job and was very personable and provided excellent customer service. From first visit to measure and get a quote to install day, the process was smooth and easy. Highly recommend!
Chimney-Works demonstrated professionalism and technical skills during all phases of this process. Manuel and Travis were terrific, great work ethic, professional behavior the entire time at our home and very patient to answer my questions. We did experience an unanticipated occurrence when debris fell down into our internal chimney well, causing a lot of dust to enter our home. John came out immediately, took full responsibility for the clean up and worked with us to address our concerns. Exactly what you would expect from a company where customer satisfaction matters. I strongly recommend Chimney-Works to anyone seriously considering c... Chimney-Works demonstrated professionalism and technical skills during all phases of this process. Manuel and Travis were terrific, great work ethic, professional behavior the entire time at our home and very patient to answer my questions. We did experience an unanticipated occurrence when debris fell down into our internal chimney well, causing a lot of dust to enter our home. John came out immediately, took full responsibility for the clean up and worked with us to address our concerns. Exactly what you would expect from a company where customer satisfaction matters. I strongly recommend Chimney-Works to anyone seriously considering chimney repairs or restructuring.
Do not waste your time with this company. I paid them to come out and clean my chimney , which also came with a free inspection. They did not clean my chimney and have me a report that said I couldn't use my chimney till I had close to $7000 work done on it. I had a second company come out and they did a full inspection and provided tons of pictures showing my chimney was not cleaned, would have to be cleaned to do repairs. they also said I shouldn't have failed the inspection, but this company seems to do so to push you into expensive repairs. They also left the place around my fire place a mess. I called and emailed several times, but no ma... Do not waste your time with this company. I paid them to come out and clean my chimney , which also came with a free inspection. They did not clean my chimney and have me a report that said I couldn't use my chimney till I had close to $7000 work done on it. I had a second company come out and they did a full inspection and provided tons of pictures showing my chimney was not cleaned, would have to be cleaned to do repairs. they also said I shouldn't have failed the inspection, but this company seems to do so to push you into expensive repairs. They also left the place around my fire place a mess. I called and emailed several times, but no manager got back with me. Their reply said they tried to call me. but that is a false statement. I have no messages or missed calls from them. As far as the charge back they are still fighting it. DO NOT TRUST THIS COMPANY!
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