Central Park Garage is an automotive repair business serving the local community. The business focuses on automotive care, including diagnostics, routine maintenance, and mechanical repairs. Central Park Garage aims to support vehicle owners with reliable service options tailored to Central Park Garage's automotive needs.
This letter serves as a formal written demand for a refund of unauthorized repair charges in the amount of $289.93, paid under protest on December 4, 2025, at Central Park Garage.
The vehicle was brought in solely to address a washer line issue. No authorization was given for additional repairs or labor beyond inspecting and fixing the windshield washer system. Despite this, your shop completed other work and refused to release my vehicle until I paid the full amount. This is a direct violation of New Hampshire RSA 358-A:2 and related automotive repair disclosure laws, which require customer authorization prior to performing repairs.
As sta...This letter serves as a formal written demand for a refund of unauthorized repair charges in the amount of $289.93, paid under protest on December 4, 2025, at Central Park Garage.
The vehicle was brought in solely to address a washer line issue. No authorization was given for additional repairs or labor beyond inspecting and fixing the windshield washer system. Despite this, your shop completed other work and refused to release my vehicle until I paid the full amount. This is a direct violation of New Hampshire RSA 358-A:2 and related automotive repair disclosure laws, which require customer authorization prior to performing repairs.
As stated in your website:
Trust, Service, and Satisfaction—Guaranteed. I believe your website also boasts the mantra "EVERY JOB IS PERSONAL". Well, this 'guarantee' and 'personal work' did not occur and in order to stay true to your motto, I am seeking a refund for work that was never requested or disclosed before a bill was provided to me. Then, when I refuse to pay, I was told I would need to or the car would not be released to me and I was to reach out to management--but, they were all on vacation which left me in rather challenging place as I need a vehicle. This was highly unprofessional and saddenening.
To make matters worse, a subsequent inspection at another garage revealed that the washer system was still not fixed, and the original parts were left inside the engine compartment — evidence of unprofessional and incomplete service.
D
Dana Harris
Feb 2, 2026
★★★★★5.0
Thank you to Central Park. Had all the work completed in a very reasonable time. Will was extremely professional and I felt very informed on the work to be done. Will definitely go back. Great job to the Central Park team. Thanks for the ride Kyle! D. Harris
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Hannah Wood
Feb 9, 2026
★★★★★5.0
I thought I was getting decent service at another garage but then circumstances led me to switch in order to get my car inspected. I was very anxious about going to a new garage and the possibility of being ripped off and was beyond pleasantly surprised to have just the opposite happen. Will and Dawn were friendly and chatted with me the entire time I waited both for my inspection and for the work that then needed to get done. They were fair with their pricing, upfront about costs and understanding of my budget only being what was required for inspection vs. all the bells and whistles at once. I've never seen such a tidy and well organized ga...I thought I was getting decent service at another garage but then circumstances led me to switch in order to get my car inspected. I was very anxious about going to a new garage and the possibility of being ripped off and was beyond pleasantly surprised to have just the opposite happen. Will and Dawn were friendly and chatted with me the entire time I waited both for my inspection and for the work that then needed to get done. They were fair with their pricing, upfront about costs and understanding of my budget only being what was required for inspection vs. all the bells and whistles at once. I've never seen such a tidy and well organized garage. I immediately recommended them to a friend who also needed work. The technicians took detailed images and notes of the inspection so that the people at the front desk could walk me through everything with evidence which was also sent to me post appointment for my records. I will be a new regular at this garage.
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Courtney Stillings
Feb 11, 2026
★★★★★5.0
Dawn and her team were amazing at Central Park! They quickly worked on my car, did not overcharge me, and even gave me a ride home so they could continue working on my car without any interruptions. Courteous of my time and my wallet. Great service that feels like they truly care. Thank you!
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Kelly mckiernan
Feb 7, 2026
★★★★★5.0
I recently had an amazing experience at this location.
They offered complimentary pick up and drop off of my car! No more sitting and waiting for my services to be complete. Very honest and trustworthy as well.
My oil change, tire rotation, and tire pressure sensor repair were done promptly and very professionally.
My car was returned to me spotless with a full inspection report.
I received text updates during and after the service. Days later a follow up text and email comfirming a new carfax report were sent to me.
I appreciate the communication, price and friendly service I received!
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