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Centerway Auto Repair Inc is listed as a Auto Repair Shop serving Janesville, Wisconsin. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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Convenient online scheduling, night drop off box and pick up locker boxes, I was here for a business visit when I had issues with my rental vehicle Matt, Nate and Ms. Joyce were super friendly and helpful to my emergency situation, their auto repair facility is clean and welcoming, highly recommend! Come support a family owned small business 🤙
I was in on 10/8/24 to have my battery checked, terminals cleaned, and engine air filter checked. The labor for the battery check and terminal cleaning was $138.97!! If I was told in advance it was going to be this much, I would have left. There is still corrosion on the terminals, see photo. My air filter was clean. I was advised I needed an oil change, which I approved, but was not informed it included a tire rotation. I did NOT need this done. ( nothing is free) This was my first experience with this shop and was hoping I found a place for future services. Definitely not. I asked for an adjustment on the battery check and terminal c... I was in on 10/8/24 to have my battery checked, terminals cleaned, and engine air filter checked. The labor for the battery check and terminal cleaning was $138.97!! If I was told in advance it was going to be this much, I would have left. There is still corrosion on the terminals, see photo. My air filter was clean. I was advised I needed an oil change, which I approved, but was not informed it included a tire rotation. I did NOT need this done. ( nothing is free) This was my first experience with this shop and was hoping I found a place for future services. Definitely not. I asked for an adjustment on the battery check and terminal cleaning of $138.97, but received no reply. ( I did send them a photo) My advice: Make sure you get pricing in advance!! UPDATE: 12/6/24 The shop reached out to me to correct my battery cleaning, adjust the labor price, and apologize. My battery terminals are now clean and protected and all parties are satisfied. I will return there for service. Unable to change star rating.
Matt and team were exceedingly helpful to me when I was in a really tight spot with my 91 year old mother's car. He and team went WAY out of their way to help and I couldn't be more appreciative. I don't live in the area, which is a shame, because I certainly would use them as my preferred car guys! Brenda
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