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Celltech | Cell Phone Repair Grand Prairie TX is a specialized cell phone repair business serving Grand Prairie, Texas. Celltech provides core services including screen replacement, battery replacement, charging port fixes, front and back camera repair, back glass repair, and water damage repair. The business features experienced certified technicians equipped with diagnostic tools to address various smartphone and laptop issues.
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Rajee provided the kind of service that I needed. After hearing my story, she provided me with options the lead my to the perfect item. So, I will always come back and I did. ReJee showed me a very unique power bank that I had to have, because she knew what I like.
I had a great experience at Celltech! Noah was incredibly friendly and kind throughout the entire process, making everything easy and stress-free. He even managed to get me a fantastic deal on the cover. If you’re looking for someone professional who truly looks out for their customers, go see Noah at Celltech.
This place is the best cell phone accessories shop in the area. Viki, our customer service rep was very attentive. As soon as we walked in, he greeted us and was very helpful with questions we had...didn't try and push a, sell-buy on us, he actually took the time to listen to our wants and needs! Highly recommend to stop by and ask for Viki.
Very disappointing experience with CellTech. I paid over $200 for an iPhone screen replacement and the screen they installed broke easily shortly after. I had even been warned beforehand that some shops use cheap aftermarket screens, and unfortunately that seems to be the case here. When I returned to discuss the issue, they immediately started demanding a receipt. Even after I provided proof, they told me there are no refunds and that I would have to pay again to fix the phone. What made the situation worse was witnessing another customer come in with a repair issue while I was there. They tried to assist him without even asking for a rece... Very disappointing experience with CellTech. I paid over $200 for an iPhone screen replacement and the screen they installed broke easily shortly after. I had even been warned beforehand that some shops use cheap aftermarket screens, and unfortunately that seems to be the case here. When I returned to discuss the issue, they immediately started demanding a receipt. Even after I provided proof, they told me there are no refunds and that I would have to pay again to fix the phone. What made the situation worse was witnessing another customer come in with a repair issue while I was there. They tried to assist him without even asking for a receipt. When I questioned why I was being treated differently, they said they remembered fixing his phone but didn’t remember mine. There was also no manager available to speak with. Overall the experience felt rushed, overpriced, and very unprofessional. I would strongly suggest taking your phone to a more reliable repair shop.
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