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Cellaxs - Cell Phone Repair is a specialized phone and tablet repair business serving Newark, Delaware, including the Christiana Mall area. Cellaxs provides core services such as iPhone repair, iPad repair, Samsung Galaxy repair, and general Android device repair. The business features OEM quality screens and supports repairs including screen replacement, button repair, speaker repair, antenna repair, battery replacement, and charging port repair. Cellaxs is locally operated and offers in-store repairs with trained technicians and diagnostic evaluations.
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I reached out about an issue with a phone case that got dirty only a few days after I bought it, and it’s been over two weeks with no response or resolution. They replied to my first review saying they understood and would handle it, but I still haven’t heard anything back. I’ve bought from here before and never had problems, but this experience has been really disappointing.
I originally bought a case from here and it lasted, so I decided to buy another one. This time I was charged $25 for a phone case that got dirty after only three days of having it. I went back to see if anything could be done about it, but the situation wasn’t handled well. Really disappointed with the quality and service this time.
Quick and easy replacement no hassle done in under 20 mins and the screen looks and works perfect!!!! Highly recommended if your phone needs to be fixed!!! (iPhone 11 pro max)
This is my second phone getting the back glass fixed. I had no issues with the first time but this second time my phone keeps restarting on its own every 5mins. DO NOT GET ANY NEWER IPHONES FIXED HERE. The back glass they used messed up the hardware on my phone, they do not do diagnostics so i went to Apple and it failed, Apple wont fix it without me paying for another backglass. I went back to the store and they said it was a battery issue and they can change it for $120. I had no battery issues prior and the policy states a 30day functionality warranty which he refused to uphold 24hrs after the repair. All i wanted was a partial refund but... This is my second phone getting the back glass fixed. I had no issues with the first time but this second time my phone keeps restarting on its own every 5mins. DO NOT GET ANY NEWER IPHONES FIXED HERE. The back glass they used messed up the hardware on my phone, they do not do diagnostics so i went to Apple and it failed, Apple wont fix it without me paying for another backglass. I went back to the store and they said it was a battery issue and they can change it for $120. I had no battery issues prior and the policy states a 30day functionality warranty which he refused to uphold 24hrs after the repair. All i wanted was a partial refund but now I will be filing a complaint with the BBB
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