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Cell Phone Zone - Patrick Henry Mall - iPhone Repair Newport news- Phone Repair Newport News - iPad Repair - Tablet Repair, 12300 Jefferson Ave #3555, Newport News, VASkip to main contentSkip to content
Cell Phone Zone - Patrick Henry Mall - iPhone Repair Newport news- Phone Repair Newport News - iPad Repair - Tablet Repair is a specialized phone repair business serving Newport News, Virginia. Cell Phone Zone provides core services including iPhone, Samsung phone and tablet repairs, iPad and tablet repairs, gaming console repairs, smart watch repairs, and computer repairs. The business features skilled technicians and supports a wide range of device brands and models. Cell Phone Zone is locally operated and serves the Hampton and Newport News areas, including Patrick Henry Mall and surrounding locations.
I’m so sad
Two months ago, I came here to get my phone battery replaced.
The battery replacement was done, but unfortunately, my front camera was also replaced without my permission.
They removed my original front camera and installed a different one.
When I first got my phone back, there were black smudges and particles all over it. Right away, I noticed something was wrong with the front camera. At the time, I assumed it was just dust that had gotten in during the repair process.
Since I’m not fluent in English, I asked my husband to speak with the staff. He explained that the front camera seemed off and that the phone was returned in a d...I’m so sad
Two months ago, I came here to get my phone battery replaced.
The battery replacement was done, but unfortunately, my front camera was also replaced without my permission.
They removed my original front camera and installed a different one.
When I first got my phone back, there were black smudges and particles all over it. Right away, I noticed something was wrong with the front camera. At the time, I assumed it was just dust that had gotten in during the repair process.
Since I’m not fluent in English, I asked my husband to speak with the staff. He explained that the front camera seemed off and that the phone was returned in a dirty condition.
The staff wiped the phone and reopened the screen to show us the camera, insisting that there was no dust, even showing it to my husband.
However, the next day, I tried taking a selfie in daylight and realized the image was extremely blurry. That’s when I understood they had switched out my camera.
No matter how much I clean around the lens, selfies still come out foggy.
If you plan to visit this place, I strongly recommend checking your phone thoroughly before and after the repair.
J
Ju Lo
Feb 10, 2026
★★★★★5.0
This place is amazing they work really fast efficiently and this is the only phone repair I will go to Ali is the best 10s across the board
C
Cristian Hernandez
Feb 21, 2026
★★★★★5.0
This place is amazing, fast and honest i had a great experience with this bussnis i suggest them to anyone needing cell phone repair and highly recomend this place
L
Lissy M
Oct 5, 2025
★★★★★5.0
I had a great experience with Cell Phone Zone. They repaired my phone in under an hour, and the price was very fair. I wouldn’t hesitate to suggest them to anyone needing quick, reliable service.
L
Lee Southard
Feb 1, 2026
★★★★★5.0
Good service I fixed my phone 3 times this place is absolutely professional cell phone repair in the town.
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