Daniel Rodriguez
Apr 20, 2026Henry from Catons came out late on a Sunday night to clear out a backed up main sewer line. Very helpful and professional.
616 Water St #316, Baltimore, Maryland 21202
Henry from Catons came out late on a Sunday night to clear out a backed up main sewer line. Very helpful and professional.
Dave was awesome! Prompt, and very good communication. He was upfront about costs and helped us make the best decision. Thanks Caton!
Alphonso and team did a great job diagnosing and repairing the problem. I would recommend!
Everything went so smoothly. Alfonso was professional and knowledgeable. Great customer service and my issue was fixed quickly.
Technician was great and professional but very overpriced. I was desperate and wasn't in a position to shop around so ended up paying $750+ for a toilet installation...ouch
I hired this company to install a sewage pump after consulting with their plumber on which pump to purchase the pump they usually use. I paid $1,000 in labor alone for an installation that took under an hour, only to find out the float switch was installed incorrectly and wouldn’t activate. They came back to fix it but left without resolving the issue. When I called again, they wanted to charge me an additional $400 to correct their own mistake. I escalated to customer service and was transferred to the main office, where I was promised a callback that never came. Between the faulty installation, the refusal to make it right, and the complete lack of follow-through, I cannot recommend this company. Save yourself the headache. Also please use Angi or Thumbstack to find plumbers in your area. I got quoted for $150 for the same thing I paid Catons $1000 for.
Takes longer to start work than expected in Emergency Charged more $$ than others Not recommend to others Poor Management and customer services
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