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About this business
Cannon Toyota of Vicksburg Service & Parts is an automotive service business serving Vicksburg, MS. The service center offers a range of maintenance and repair services for all makes and models, including oil changes, brake service, and general vehicle repairs. The business also provides parts and accessories ordering and features certified technicians and genuine Toyota parts. The service center supports ToyotaCare and offers collision repair services through Cannon Collision Center. The facility serves drivers from Vicksburg and nearby areas such as Clinton, Jackson, and Byram, MS.
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Auto Repair ShopOil ChangeBrake ServiceVehicle MaintenanceVehicle RepairParts OrderingCollision RepairCertified Toyota ServiceSchedule Service Online
I'm back! I've doubled back because of another experience with Cannon Toyota of Vicksburg. My wife was on the market for a vehicle. Since Mr. Clay Crozier took care of my wife and I before, it only made sense to go right back to him.
One of the things I admire about him is that he honors his word. He doesn't say one thing and do another, unless it is even better than what he originally stated. Another is that he is an efficient man; we didn't waste time getting to what we came to him for. Also, although we ended up coming to him sort of late, he was the last man standing and didn't gripe about the time even once. When he would be out of the...I'm back! I've doubled back because of another experience with Cannon Toyota of Vicksburg. My wife was on the market for a vehicle. Since Mr. Clay Crozier took care of my wife and I before, it only made sense to go right back to him.
One of the things I admire about him is that he honors his word. He doesn't say one thing and do another, unless it is even better than what he originally stated. Another is that he is an efficient man; we didn't waste time getting to what we came to him for. Also, although we ended up coming to him sort of late, he was the last man standing and didn't gripe about the time even once. When he would be out of the office, he wasn't hard to reach and pointed us to the next in line so that the process wasn't held up when he was out on professional leave. The man knew the lot like the back of his hand in terms of what was there and what Canon had to offer in general. If there was something he was unsure about, he was honest, but he also got the answers we needed not long after.
As I stated last time, I actually enjoyed purchasing a vehicle due to the experience this time around; I speak for the Mrs. when I say this much. My family has Clay in mind when it comes to getting right treatment, a patient-oriented process of buying a vehicle(s), and feeling confident about the choice we made. It is if Clay understood how important customer service was and he delivered like he knew it. I've already made several references to him for people on the market and I hope they go see him and see what I mean. Thanks again, Mr. Crozier!
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Mandy Adams
Jun 6, 2025
★★★★★5.0
Michael McCoy was a pleasure to deal with. I had to work so I didn't have time to go up there and sit and wait for the process to be completed. I went after work and we were done by 6. He turned me onto a beautiful car that I am so excited about. If you want a car you should go see Michael!
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Rocky Edwards
Jun 6, 2025
★★★★★1.0
DONT TRUST THESE REVIEWS THEY ARE BOGUS I WILL NEVER SHOP AT CANNON TOYOTA EVER AGAIN I WAS UPSIDE DOWN IN A VEHICLE AND I WAS PROMISED I WOULDNT BE AND THEN THEY ORIGINALLY SOLD ME THE WRONG CAR AND I HAD TO DO A SUBSTITUTION OF COLLATORAL BECAUSE IT DIDNT HAVE FEATURES THAT I DESIRED THEY TRIED TO WORK WITH ME BY ADDING A SPOILER ON IT BUT I STILL HONESTLY WAS NOT HAPPY I ASKED ABOUT THE TRD BUT THEY TOLD ME THEY WERE ALL SOLD AND THAT THEY DIDNT HAVE THE FEATURES THAT I WANTED BUT I NOW KNOW HOW IT WORKS AND THEY COULD HAVE SHIPPED ME ONE WITH THOSE FEATURES THEY ALSO TOLD ME I COULDNT AFFORD A TRUCK AND THATS WHAT I REALLY WANTED BUT YE...DONT TRUST THESE REVIEWS THEY ARE BOGUS I WILL NEVER SHOP AT CANNON TOYOTA EVER AGAIN I WAS UPSIDE DOWN IN A VEHICLE AND I WAS PROMISED I WOULDNT BE AND THEN THEY ORIGINALLY SOLD ME THE WRONG CAR AND I HAD TO DO A SUBSTITUTION OF COLLATORAL BECAUSE IT DIDNT HAVE FEATURES THAT I DESIRED THEY TRIED TO WORK WITH ME BY ADDING A SPOILER ON IT BUT I STILL HONESTLY WAS NOT HAPPY I ASKED ABOUT THE TRD BUT THEY TOLD ME THEY WERE ALL SOLD AND THAT THEY DIDNT HAVE THE FEATURES THAT I WANTED BUT I NOW KNOW HOW IT WORKS AND THEY COULD HAVE SHIPPED ME ONE WITH THOSE FEATURES THEY ALSO TOLD ME I COULDNT AFFORD A TRUCK AND THATS WHAT I REALLY WANTED BUT YET THEY WERE CHARGING ME $720 A MONTH FOR A CAR THAT I REALLY DID NOT WANT BECAUSE THEY ADDED THE PREVIOUS BALANCE ON THE ORIGINAL CAR THAT I WASNT SUPPOSED TO BE UPSIDE DOWN IN BUT I RECENTLY WRECKED IT AND THANK GOD BECAUSE THAT PAYMENT WAS RIDICULOUS BUT IT HAS BEEN A HEADACHE THE INSURANCE COMPANY TOOK FOREVER TO PAY IT OFF BUT I WAS ON THERE BUTT EVERYDAY AND THEY DID NOT PAY ALL OF IT I HAD GAP INSURANCE THROUGH THIS DEALERSHIP IT HAS ALSO BEEN HELL I REACHED OUT TO THE MAIN MANAGER AND HE SAID HE DONT HAVE A CLUE HOW IT WORKS BUT THATS JUST A WAY FOR THEM TO AVOID ME AND HE HAS BEEN IGNORING MY TEXT MESSAGES I REACHED OUT TO TOYOTA FINANCIAL AND THEY ARE SUPPOSED TO BE TAKING CARE OF IT WE WILL SEE BUT ILL NEVER DO BUSINESS WITH THIS JOKE OF A COMPANY IF YOU WANT A VEHICLE GO TO BLACKBURN I DIDNT HAVE ANY ISSUES THEY ACTUALLY WAITED ON ME WHEN THEY SAW ME LOOKING AT A VEHICLE UNLIKE TOYOTA WHO ACTED LIKE I WAS BROKE WHEN I WAS LOOKING AT BUYING BUT I GOT A NICE 2025 TRUCK WITH A V6 AND IT DOESNT HAVE THAT CRAPPY ECT TRANSMISSION ITS WAY BETTER THAN MY 2024 TOYOTA CAMRY AND IM ONLY PAYING $500 A MONTH WITH A 6 PERCENT INTEREST RATE BEAT THAT CANNON
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Alisha Allen
Oct 8, 2025
★★★★★1.0
I purchased a 2024 392 Dodge Charger scat pak almost a year ago, and it's been cutting off for about 3 days this week. Took it to Cannon and it was the battery, they are saying it's going to be over $700 for a battery when i just purchased this vehicle. This is ridiculous and something needs to be done
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Lil Fred Harris
Oct 10, 2025
★★★★★1.0
I purchased a car from them late July 2025. Within the first two weeks the car was making a noise. I took it back to them. They kept it about two weeks. I got the phone call saying it was ready. I go to pick it up and was told by a service man that they're waiting on a part for my steering wheel and when it comes in I can bring it back and they'll pop it right in. I said ok and took the car home. As I'm driving home, I hear a totally different noise than what I originally brought it in for. I take it back up there and I was told it was the brakes, which was one of the problems from the first time. My car was never fixed properly because if...I purchased a car from them late July 2025. Within the first two weeks the car was making a noise. I took it back to them. They kept it about two weeks. I got the phone call saying it was ready. I go to pick it up and was told by a service man that they're waiting on a part for my steering wheel and when it comes in I can bring it back and they'll pop it right in. I said ok and took the car home. As I'm driving home, I hear a totally different noise than what I originally brought it in for. I take it back up there and I was told it was the brakes, which was one of the problems from the first time. My car was never fixed properly because if it was, there's no way I'm still having problems. Before dealing with Cannon Toyota, people tried to warn me about them. How they're not good, they rip people off, they get over on people, etc. I took a chance on them despite what I've heard from some very trustworthy people. But I totally see now. I have a car that is being financed and it may break down on me or have me in a wreck since it's the brakes🤦♀️
I'm going to start a litigation process because Cannon Toyota don't want to repair this lemon they sold me. Going forward I will never buy another vehicle from them and I wouldn't recommend them to anybody. I should have listened to what was said about Cannon. Cannon shouldn't sell used cars until the vehicle has been thoroughly inspected. It's not fair to sell a car with problems and not repair it, if you do that first I wouldn't be where I am now. Whoever Brady is, thank you for making me a very unsatisfied customer.
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