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Overview
About this business
Caliber Collision is a collision repair business serving Clearfield, UT. Caliber Collision provides core services including auto body repair, paintless dent repair, and service collision auto glass repair and replacement. Caliber Collision features I-CAR certified technicians, AGSC certified auto glass specialists, and uses state-of-the-art equipment and advanced diagnostic tools. The business supports flexible payment options and operates as part of a large network with over 1,800 locations across 41 states.
Auto Body Shop
Services
Services and categories listed for this business.
Auto Body RepairPaintless Dent RepairGlass Repair and Replacement
Do not drive the vehicle if it is not road-safe due to visible or hidden damages. Caliber Collision's Customer Service Center can help arrange a tow or set up an appointment for an estimate.
Does my insurance adjuster need to see my car first?+
Caliber Collision allows dropping off the car for the insurance adjuster to do the appraisal at the location. Caliber Collision works closely with major insurance companies and can advise on necessary repairs.
Do I need more than one estimate for my insurance company?+
Caliber Collision is often pre-approved by the largest insurance companies, so usually only one estimate is needed.
What can I expect when bringing my vehicle to Caliber?+
Caliber Collision features industry-trained collision and repair professionals. Customers with appointments will be introduced to a Service Advisor who explains the repair process.
10/10 They left my car looking brand new like it just came out the dealer. They were very professional and patient with their customer service. They had originally gave me a two week estimate but only took a week for them to be done!!! 100% satisfied with this body shop highly recommend!!!
A
Alana Finlayson
Jul 21, 2025
★★★★★1.0
I had an absolutely awful experience with Caliber Collision in Clearfield. They had my car for two full weeks, and the entire time I was kept completely in the dark. I was told my vehicle was being repaired, only to find out that not a single repair was done — instead, they ripped the car apart, left it in pieces, and kept it without ever releasing it to me or updating me on the status.
When I finally got the estimate, it was nearly double what they originally quoted — and when I brought the vehicle to another shop, I was told that many of the listed repairs were completely unnecessary. It felt like they were just trying to inflate the repai...I had an absolutely awful experience with Caliber Collision in Clearfield. They had my car for two full weeks, and the entire time I was kept completely in the dark. I was told my vehicle was being repaired, only to find out that not a single repair was done — instead, they ripped the car apart, left it in pieces, and kept it without ever releasing it to me or updating me on the status.
When I finally got the estimate, it was nearly double what they originally quoted — and when I brought the vehicle to another shop, I was told that many of the listed repairs were completely unnecessary. It felt like they were just trying to inflate the repair cost to the point that my car would be totaled. Mind you, my vehicle is and was completely drivable — which makes the whole situation even more frustrating.
They eventually offered a “courtesy” tow to return my disassembled car to my home, but that was only after I was left without a rental due to poor coordination between them and my adjuster. The lack of professionalism, communication, and transparency was beyond frustrating.
I would never recommend this shop to anyone. If you value your time, your money, or your sanity, take your car anywhere else.
M
Mondlie Brave
Aug 29, 2025
★★★★★5.0
When our auto insurance instructed us to select one of their preferred repair vendors in the area, I was a little skeptical. I decided to do some research and compared several Caliber Collision locations. Based on the reviews, I chose the one located at 520 Osceola Parkway—and I’m so glad I did.
From the moment I made the initial call, the representative put my mind at ease. She walked me through the entire process from start to finish in a clear and professional manner. When I brought my vehicle in for inspection, Morayma S. handled it. She was incredibly thorough, asking open-ended questions and gathering all the necessary vehicle details....When our auto insurance instructed us to select one of their preferred repair vendors in the area, I was a little skeptical. I decided to do some research and compared several Caliber Collision locations. Based on the reviews, I chose the one located at 520 Osceola Parkway—and I’m so glad I did.
From the moment I made the initial call, the representative put my mind at ease. She walked me through the entire process from start to finish in a clear and professional manner. When I brought my vehicle in for inspection, Morayma S. handled it. She was incredibly thorough, asking open-ended questions and gathering all the necessary vehicle details.
Once I dropped off the vehicle, they coordinated with the rental car company, who picked me up directly from the shop—making the process smooth and stress-free. Throughout the entire repair, the team kept me consistently updated on the status of my vehicle.
When I picked it up, I was genuinely impressed. The vehicle looked like it had never been in an accident. The craftsmanship was truly remarkable.
Thank you to everyone at Caliber Collision Osceola Parkway for your outstanding service!
C
Chris
Aug 21, 2025
★★★★★1.0
Horrible experience after GEICO sent my car to Caliber Collision , job was done poorly because they didn’t even fix the entire car. Then when I reach back out to them they put the blame on insurance which is not how it works. According to GEICO they should have done an inspection on my car which doesn’t give me any confidence in the work that is being done or has been done
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