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Bull City Mobile Repair is a mobile device repair business located in Durham, NC, providing fast, same-day repair services for a variety of devices including iPhones, Samsung Galaxy phones, iPads, and other tablets. Services include screen repairs, battery replacements, water damage repair, charging port repair, software troubleshooting, unlocking, and repairs for side and power buttons. Bull City Mobile Repair also offers accessories such as cables, chargers, protective cases, and screen protectors. Bull City Mobile Repair provides free diagnostics and honest assessments before any work begins, aiming to extend the life of devices through quality repairs.
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Our band was on tour when our MacBook’s battery completely failed. We called these guys while on the road and they told us to stop by. They were able to accommodate us immediately and had a fresh battery installed in about 30 minutes. Too bad we aren’t from the area, because we would absolutely frequent this business more often. Huge thanks to Michael for stepping in and saving us on the road. Much appreciated. 🙏
I’m updating my review after Tim, the owner, reached out to help remedy the issues I had the first time. I am not the most tech literate person, so I didn’t know that a certain screen type would drain my battery more than most others’ because my battery’s condition was so poor. I had issues with blue stress marks and hairline cracks on the screen after dropping my phone shortly after my first repair. I left a review and Tim reached out to address every issue mentioned. He apologized and assured me that the folks at the shop would replace my battery and screen on the house to make up for the problems I ran into the first time around, and they... I’m updating my review after Tim, the owner, reached out to help remedy the issues I had the first time. I am not the most tech literate person, so I didn’t know that a certain screen type would drain my battery more than most others’ because my battery’s condition was so poor. I had issues with blue stress marks and hairline cracks on the screen after dropping my phone shortly after my first repair. I left a review and Tim reached out to address every issue mentioned. He apologized and assured me that the folks at the shop would replace my battery and screen on the house to make up for the problems I ran into the first time around, and they did! Tim assured me that Michael would handle the repair personally. Michael was very kind and professional and even showed me my old phone battery to help put into perspective what went wrong the first time. Both the owner and Michael went out of their way to take great care of my old iPhone that I’ve put through hell and back and I so appreciate it! Michael clearly knows what’s what when it comes to phones and I’m sure he could answer any questions a more tech literate customer could have. When picking up my phone today, there was a return customer before me in line. He was offered a discount for being a loyal customer. I will be trusting Bull City Mobile Repair with all my future repairs. It’s so nice to know that there are still local businesses that put customer experience above making an easy buck!
I came to Bull City Mobile Repair on Labor Day after cracking my phone the night before, and I couldn’t be happier! The repair took less than an hour, and I even got a 10% student discount. I went with the premium repair for $219, and my phone looks and works like new. The service was fast, professional, and friendly. I highly recommend Bull City Mobile Repair to anyone in need of quick, quality phone repairs!
I understand that shops can get busy, but I wish I had been told upfront that my device couldn’t be worked on that day. I was told it would be ready by the end of the day. However, when I called a few hours later to check on the status, I found out that no work had been done. I then had to make another trip to pick up my device so it wouldn’t be left there over the weekend. Better communication would really help customers plan their time.
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