Buddy Gray Music Center

I gave Buddy the benefit of the doubt many times. He often would say he would come by to move and tune a piano multiple times and then never showed up. When he finally came to tune the piano he refused to give us a quote. He tuned the piano then charge $290 for a basic tuning with no extras and no explanation prior as to why this was so much. All and all he may have a great ear to tune a piano but he is unreliable and rude. I recommend looking elsewhere when finding someone to care for your piano.

I've used Buddy to tune our Grand piano for the last 5 years. He always shows up when he says and does a great job of keeping our piano purring along. My father in law who used to own a piano store where he taught piano, sold, and tuned pianos always comments on how nice our piano operates after Buddy works his magic. Highly recommended.

Buddy is blind, but don't let that fool you. He's a gifted man and terrific at tuning pianos along with his assistant and piano mechanic.They replaced the middle c key on the piano. Bringing him to repair my wife's piano gave her lots of joy so I can watch and listen to my wife playing music on her piano again. I recommend Buddy Gray to repair and tune your piano.

Let me simplify this business for you. Buddy is blind and he truly knows a lot about pianos. He has some of the worst customer service you'll ever experience. He truly doesn't care if you're happy with his services of not. You will certainly be overcharged for the service and will get NOWHERE if you call to complain. Does he have a reputation of doing shady things to make more money...yes. BUT, for those customers who pay what he ask and don't complain, he usually does a great job for them and they have no complaints. With that being said, your experience with Buddy with truly come down to you and what you can handle as a customer.

I paid $175 to have my piano tuned. After the tuner left, I discovered that my piano was tuned down one whole tone from standard A 440 tuning. They explained nothing to me about this before I confirmed that I wanted the piano tuned and made an agreement with them. Upon calling Mr. Gray, I was told that they couldn't tune the piano up fully because the strings could break, and that I needed to have ANOTHER tuning done. He offered to knock off $25 from the fee next time, which is irrelevant to me since I will never hire them again. Do not recommend.